Salesforce Lightning Platform Review
November 05, 2025

Salesforce Lightning Platform Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce CRM Analytics

As an account manager, I have lots of opportunities and projects that I sell. So I need to track the sales process and I use the CRM to do that. And I have lots of different customers, so I need to store their information and look up their information. That's mainly how I use it. And then I need to generate reports on how well the account's doing, what my pipeline is, what stage the opportunities are in the pipeline.

Pros

  • It's very good for collaborative working across geographies because we all have the same information so we don't duplicate. So we can have a global sales process or based on the platform.

Cons

  • I struggle with the mobile version of it. It may be our integration of it, but, it doesn't work particularly well for me. I don't get all the features I need to get.
  • It's had an extremely positive impact. It enables us to work as a team globally, enables us to be streamlined, enables us to stay on top of our business without which we would be losing millions.
Because it's excellent. It's pretty intuitive. Minimal training needed. The two points that I don't give it one for the mobile, the version secondly doesn't look very free

Do you think Salesforce Lightning Platform delivers good value for the price?

Yes

Are you happy with Salesforce Lightning Platform's feature set?

Yes

Did Salesforce Lightning Platform live up to sales and marketing promises?

Yes

Did implementation of Salesforce Lightning Platform go as expected?

Yes

Would you buy Salesforce Lightning Platform again?

Yes

It's really well suited for tracking your sales opportunities and putting them through a sales funnel. It's less well suited for reporting on things like revenue and tracking how the post-sale projects that you're running.

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