Salesforce for Nonprofits is a smart choice
Overall Satisfaction with Salesforce Nonprofit Cloud
Salesforce is being used by our entire staff team. It serves as both a record of the work being done and the opportunities for future work! We completed the customization of the free nonprofit edition and it has made a tremendous difference in our ability to quantify the work being done. We have customized the dashboards for each employee to easily stay on top of our annual goals - as individuals and company-wide.
Pros
- document actions/work being completed
- manage customer information
- customized dashboards help staff stay on top of their annual goals
Cons
- we struggle using it to communicate with groups via e-blasts
- documenting activities related to each customer
- tasks for each user
- positive - capturing company history in one complete tool
Salesforce was complete and allowed for customization and has a team of experts available when we had questions. Access would have required complete creation and then finding someone to manage and revise it would have been difficult.
Do you think Salesforce.org Nonprofit Cloud delivers good value for the price?
Yes
Are you happy with Salesforce.org Nonprofit Cloud's feature set?
Yes
Did Salesforce.org Nonprofit Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce.org Nonprofit Cloud go as expected?
Yes
Would you buy Salesforce.org Nonprofit Cloud again?
Yes
Comments
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