Salesforce for Nonprofits is a smart choice
July 07, 2021

Salesforce for Nonprofits is a smart choice

Colleen Fedor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Nonprofit Cloud

Salesforce is being used by our entire staff team. It serves as both a record of the work being done and the opportunities for future work! We completed the customization of the free nonprofit edition and it has made a tremendous difference in our ability to quantify the work being done. We have customized the dashboards for each employee to easily stay on top of our annual goals - as individuals and company-wide.
  • document actions/work being completed
  • manage customer information
  • customized dashboards help staff stay on top of their annual goals
  • we struggle using it to communicate with groups via e-blasts
  • documenting activities related to each customer
  • tasks for each user
  • positive - capturing company history in one complete tool
Salesforce was complete and allowed for customization and has a team of experts available when we had questions. Access would have required complete creation and then finding someone to manage and revise it would have been difficult.

Do you think Salesforce.org Nonprofit Cloud delivers good value for the price?

Yes

Are you happy with Salesforce.org Nonprofit Cloud's feature set?

Yes

Did Salesforce.org Nonprofit Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce.org Nonprofit Cloud go as expected?

Yes

Would you buy Salesforce.org Nonprofit Cloud again?

Yes

We found Salesforce to be very user-friendly. Running reports and entering information.....all were easily learned and we have very little user error!