Item: Salesforce Spiff
Rating: 10
Author: Verified User

Overall Satisfaction with Salesforce Spiff

Use Cases and Deployment Scope

Salesforce Spiff is used to track our individual metrics in accordance with our personal goals for a bonus at the end of the year. This helps me track and visualize Salesforce Spiff reports to show where i am at and how much further i have to achieve my goal. If you click into the individual goal you can see a breakdown of the metric and what data Salesforce Spiff is pulling in

Pros and Cons

Pros

visualizing the data, based on the goal, there is a gas gauge, graph or number
breaking down how they are getting the numbers, if something is missing and not being pulled in you can easily tell and fix that
stays up to date immediately when data is put in, everyone that needs to has access to it

Cons

i would like to see this information on my front page right when i log in instead of going to a separate tab
i would like the boxes to highlight green once ive reached a goal
i would like to see the payout totaled once a goal is hit

Return on Investment

increased transparency, allows me to share with my boss where i am at, i dont have to create a separate document tracking this information myself
Reassurance on payout and accuracy, i know what is in Salesforce Spiff is already approved and directly translates to the payout of my goals
reduction in errors and improved/less communication with the finance team for payouts. no other conversation needs to happen

Usability

my only wish is that it had the payout received attached to the goal and it totaled them all up once hit so i don't have to compare it to my contract and total it up myself. Otherwise, it is very simple and clean. easy to quickly glance at and know what has been hit and how far i am from others. Changing the denominator if needed is easily done by my salesforce administrator

Key Insights

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

Yes

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

Other Software Used

Slack, Salesloft, Rootly

Likelihood to Recommend

incentive plans, team goals (shared or individual), general salesforce tracking and reporting. i think it is best suited for those who work in salesforce daily and have goals that are tracked in Salesforce Spiff across a year or several years. i do see it being useful for teams who have shared goals in Salesforce Spiff as a way to not keep that information in a separate place. So everyone can access and stay up to date in Salesforce Spiff.

Salesforce Spiff Feature Ratings

Comments

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