SAP Concur Review
September 07, 2023

SAP Concur Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense

Overall Satisfaction with SAP Concur

SAP Concur is our end-to-end solution for managing employee travel and expenses. travel and expense management was becoming highly cumbersome with manual paper-based processes.We implemented SAP Concur and it streamlined our T&E processes tremendously. The mobile app allows employees to book travel, submit expenses, and get approvals on-the-go. Data flows directly into our ERP system, ensuring our financial data is up-to-date.

Pros

  • Automated expense reporting - Employees capture receipts and expense items via mobile, eliminating paper forms and streamlining approvals.
  • Travel booking integration - Integrated online booking tool allows policy compliance and captures travel data seamlessly.

Cons

  • UI & UX, compared to other solutions we considered like Brex & Ramp it looks very old and outdated
  • Travel integrations - Expanding integrations with additional travel suppliers could reduce manual booking and data entry.
  • Optimized travel booking - Integrated booking tool ensures policy compliance and lowest fare selection.
  • Reduced expense report processing time - Automation and mobile app submission accelerated reimbursement from days.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Less Ideal Scenarios - Limited travel suppliers - If your preferred travel suppliers don't integrate, convoluted manual booking may be needed.

SAP Concur Feature Ratings

Expense Management
8.0
Employee Expense Reporting
8
Corporate Card Reconciliation
Not Rated
Payment Management
9.0
Customizable Approval Policies
6
Financial Document Management
10
Payment Status Tracking
10
Payment Audit Trail
Not Rated
Duplicate Bill Detection
Not Rated
Advanced OCR
Not Rated
Electronic Funds Transfer
10

Comments

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