Points from an end user.
December 11, 2020

Points from an end user.

Maicon Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SAP Master Data Governance

Today we use SAP Master Data Governance only in one department. It is used as "Centralizer" of information, the master data department makes the necessary registration, and shares with the entire company. Today, they use some transactions for registration.
This registration is essential for issuing orders to new customers, to register raw materials, [etc.]
This tool is used in both Mars segments, such as the pet food and chocolate division in Brazil. I do not know if it is used outside the country, but I believe it is.
  • Organized.
  • Complete.
  • Diversity of information.
  • Complex.
  • Hard to use.
  • Mass export options are lacking for end user.
  • Data management.
  • Organization of records.
  • Registration flows.
It depends a lot on what and how we are going to compare. SAP Master Data, as I said earlier, is the most complete on the market and consequently for being the most complete it ends up being the one that most requires a high investment compared to what the other tools deliver. For example, it depends a lot of the business need, if it is a large company, I would certainly recommend SAP Master Data as it is complete, has an advanced security scheme, and has many options and facilities that other tools do not have.
I miss an educational forum, where people can discuss ideas and questions about the platform. Although we know that many things are customized for each company, it has many features and shortcuts that are global, and either you know, or you don't know. There is no content on YouTube or Google or [another] easy way to get these tips.
Its usability is complete, but very complex.
Once you "understand the system" it becomes more friendly.
SAP Master Date Governance [currently] is only suitable for large companies. Not only for the costs, but for the robustness of the system, it contains and manages a lot of information. This is great for large companies, but for small companies, a system aimed at the small business owner is lacking. Currently you have to look for the solution in a not so safe software example (Excel). Because the cost of implementation and investment in the tool is high for a small business.
If there was a less complete and more objective tool aimed at small businesses, surely the reach of the tool would be greater.