Overall Satisfaction with SAP NetWeaver Application Server
SAP is used by departments across the whole organization. The users have a level of access to execute their tasks. Each department's head is responsible for making adjustments required by other areas. Export formats are usually a bit old but that's because of the version we used. The password reset process is slow but I think it is due to security reasons.
- Control of inventory
- Organization of my clients
- Complete reports
- Autorization by level
- In the beginning, it's kinda hard to learn.
- The reports are full of data but in some transactions there are missing options.
- Not too easy for a custom format.
- We are using an old version and the exports formats are too old.
- Great ROI. We need to invest in new developments, making it more functional for our business.
- We have requests that couldn't be duplicated. Maybe we need to pay to fix that.
- We have a lot of transactions and don't have anyone that can guide us to the ones that we need to improve our business.
The servers rarely go down. Most of the time are on a programed maintenance schedule. We have our system in 2 countries and it's very fast and 3 years ago just one failed and it was in our principal office. I think that we selected SAP because the numbers of employees and the knowledge that they have of the system. We were about to change but SAP was the best option. Is very stable and complete for our needs.