The Next Generation Digital Transformation Platform
December 09, 2020

The Next Generation Digital Transformation Platform

Ramesh Godabole | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

SAP S/4HANA Cloud [is] used by [our] organization and also implemented in the product-based firms. The core business problems [that] SAP S/4HANA Cloud addresses [are] production and resources challenges. Also, [it has] accelerated the cash flow and business growth. Best fit for industries like FMCG, Hospitality, and Manufacturing.
  • Greenfield migration - optimizing business processes and moving closer to a digital transformation.
  • Setting standardized processes which help lower their operating costs and reduce maintenance time for processes.
  • Lower their cost and achieve faster time to value. [Also] improves ROI.
  • Lowering migration cost.
  • Is more focused on Financial, so this limits the focus [on] other areas.
  • Implementation costs are too high.
  • GUI need to be improved in order [for a] new user to adopt it quickly.
  • Takes more time to train [a] new user.
  • Improved business efficiency.
  • Increased revenue.
  • Increased productivity of employees by 30% in 1 year.
  • Complex business processes less likely [to] take more time.
  • Risk and migration cost are very high.
  • Business capabilities and customer retention improved a lot.
  • Improved landscapes and user experiences.
Ease of use and more simple dashboard. Ideal for finance to sales and procurement. For the new users it requires more time to understand the documentation. Systematic and structured processes to understand.
More efficient tool to manage business processes and improve productivity in short run.

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

Oracle eBusiness Suite, Sage Business Cloud X3 (formerly Sage ERP X3), Microsoft Dynamics 365 Business Central (formerly Dynamics NAV), Sugar Sell (SugarCRM)
Capture and analysis of the data input provides good insight to the business. SAP S/4HANA Cloud is well suited for manufacturing and retail with simple and standard business processes, and for the complex business processes the implementation time is [a] more tedious process.

SAP S/4HANA Cloud Feature Ratings

Accounts payable
8
Accounts receivable
8
Inventory tracking
9
Automatic reordering
9
Location management
9
Pricing
8
Order entry
8
Cost of goods sold
8
Dashboards
9
Standard reports
9
Custom reports
9
API for custom integration
8
Plug-ins
8
Role-based user permissions
9
Single sign-on capability
9
Not Rated

SAP S/4HANA Cloud Support

SAP S/4HANA Cloud provides very good support and also improves customer experience. The quick resolution time improves its support functionality.