SAP S/4HANA Cloud review | TrustRadius

Use Cases and Deployment Scope

SAP S/4HANA Cloud is used for Finance, EH&S and Supply chain Management and currently we are in HEC and planning to move into RISE

Pros and Cons

High system availability
Standard Functionalities via Fiori apps
Extensibility via BTP

Clean core needs to be adopted for all modules especially EWM
User interface needs to be fine-tuned for new SAP users easy access
More third party adaptors

Return on Investment

high availability is very positive
SLAs for RISE/HEC needs to be improved (or) adjusted as per the customer needs
more integration with third party connectors

Usability

7

S/HANA Fiori needs to be adopted for easy user experience especially on modules like EWM

Key Differentiators

Cloud Solutions
Scalability
Integration with Other Systems

SAP S/4HANA Cloud is the only product that can integrate all different workstreams and provide holistic view for the leadership

Alternatives Considered

NetSuite ERP

SAP S/4HANA Cloud has more standard inbuilt capabilities compared to other competitors like NetSuite ERP

Key Insights

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

Other Software Used

VNDLY, Anaplan, Workday Human Capital Management

Likelihood to Recommend

SAP S/4HANA Cloud is well suited for standard business functions but when it always comes to customization based on customer needs.