Enhancing your Talent Performance and Development Journey!
October 31, 2019

Enhancing your Talent Performance and Development Journey!

Allan Morales | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Succession & Development
  • Performance & Goals

Overall Satisfaction with SAP SuccessFactors

SAP SuccessFactors is used by our organization across the globe, it's the tool utilized to manage employee performance, from defining objectives and having those reviewed by the respective managers to closing the performance review process at the end of each semester. It's a tool used to document and facilitate the entire process.
  • Facilitate the performance management documentation process, making it easy/friendly for the end users. It generates email alerts to help with follow up; the user interface is simple and clean, so the overall experience is very good.
  • When managing processes like succession management, it allows admins to collect all the performance and potential evaluations and quickly combine to come up with a talent matrix at team, department or organization level as needed. We used this feature to guide talent meetings with senior leadership and it was easy to interpret, analyze and make changes as needed while stakeholders were making decisions.
  • The system is very stable and so trusted by admins and end users as well. In addition, the reporting piece is super helpful; it makes our jobs so much easier. We can filter information as needed, by org units, locations, areas etc., and then export to spreadsheet to later build graphics or any other output as needed. There is also a great feature as an admin where you can login as a user. So this is super helpful when troubleshooting or guiding someone, especially if you aren't physically located in the same site or even country.
  • So one thing I would like to suggest, is adding a catalog or competency dictionary where it can serve as reference when setting up development plans. It can have a competency behavioral description depending on the level that the end user has within the organization, and that can be a great guide for all when documenting plans.
  • I suggest enabling the option of pulling some work experience, professional background and even things like a picture from networks like LinkedIn.
  • Another suggestion may be to integrate some sort of chat that is built-in so that when managers and direct reports have their 1:1 conversations given the fact that some people now work remotely or from home, those chat conversations can serve as documentation of coaching or performance management overall.
  • It has helped to maintain the performance management and succession management processes under good control and meeting deadlines as needed.
  • It became a single point of information to document and consult, so it reduced the cost of other solutions being used as isolated pieces.
  • Removing subjectivity for variable compensation qualification, since performance review results are used as a decision making point when analyzing the C&B structure for collaborators.
For the performance management piece based on end-user feedback, on ease of use and GUI and how friendly it is, the balance moves to SAP in this case. There isn't a huge difference between these though, it's a matter of cost-benefit relation, all can do great things, coming from what I have heard and seen on end users.
When support was needed, there are enough resources to help you solve [issues]. Also we have an internal POC within the organization trained and equipped to solve most issues most of the time, whenever something is needed to be escalated it was centralized by this person. So this made it a better experience for all admins; still if you need to reach out directly it can be done and with no major pain.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

In my experience, the software is well suited for different human capital management processes. I have experience managing it for employee performance reviews and also for succession management as the main source of information. But also where all decisions are documented while having talent review meetings with stakeholders, I definitely recommend when it comes to those processes.

SAP SuccessFactors Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Create succession plans/pools
8
Candidate ranking
8
Candidate search
8
Candidate development
8
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated