Item: SAP SuccessFactors
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

It has been a helpful product for us to use and support our recruiting and application tracking processes. We had used other SAP products before, so this was a natural fit. Personally, I use SAP SuccessFactors on a daily basis. It helps me keep up to date with our applicants for new positions, which allows me to more easily contact them and update the rest of our recruiting team.

Pros and Cons

Reliable data
Tracking in real time
Good brand reputation

A bit outdated in some ways
Mediocre customer service
Poor response time

Return on Investment

Keeping track of applicants in real time
Solving our hiring challenges
Great ROI on hiring expenditures
It has improved my ability to track applications and to contact applicants
It has improved our recruiting teams' ability to communicate about open applications

Ease of Integration

SAP SuccessFactors works well within our current system. It was a seamless integration, and it has been smooth. This is especially true for our organization because we had used SAP SuccessFactors previously, but I think this would hold true for other organizations as well. It also fits well with our time-tracking system, which is an added bonus.

SAP SuccessFactors Globalization

These standards have not had a huge negative impact on our firm. It has been a pretty easy process to work with them, and we don't require a lot of customization. However, I do think that organizations that need more customization and country-specific tools would be able to do what they need to do to fit their needs. SAP has always been clear with us that they will help us reach our goals in any way that they can.

Alternatives Considered

GoHire

SAP SuccessFactors is a better option. It provides more tracking analytics, and it works more seamlessly with the other systems we already have going on in the firm. GoHire is better suited as a one-off product, and it does not have the functionality and broad range of tools that SAP SuccessFactors has. I would recommend SAP SuccessFactors if you can afford it.

Key Insights

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

Other Software Used

SAP Access Control

Likelihood to Recommend

SAP SuccessFactors delivers in all of the major ways. It is reliable and offers helpful tracking insights. We will continue to use the product for the foreseeable future. SuccessFactors is especially well-suited for organizations that have a lot of applicants and/or a lot of open positions. It provides great tools for use internally for individual employees, as well as for recruiting teams/committees.

SAP SuccessFactors offers great features and a reputable brand

Modules Used

Overall Satisfaction with SAP SuccessFactors