SAP SuccessFactors offers great features and a reputable brand
Updated December 07, 2022

SAP SuccessFactors offers great features and a reputable brand

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Agent Performance and Management

Overall Satisfaction with SAP SuccessFactors

It has been a helpful product for us to use and support our recruiting and application tracking processes. We had used other SAP products before, so this was a natural fit. Personally, I use SAP SuccessFactors on a daily basis. It helps me keep up to date with our applicants for new positions, which allows me to more easily contact them and update the rest of our recruiting team.

Pros

  • Reliable data
  • Tracking in real time
  • Good brand reputation

Cons

  • A bit outdated in some ways
  • Mediocre customer service
  • Poor response time
  • Keeping track of applicants in real time
  • Solving our hiring challenges
  • Great ROI on hiring expenditures
  • It has improved my ability to track applications and to contact applicants
  • It has improved our recruiting teams' ability to communicate about open applications
SAP SuccessFactors works well within our current system. It was a seamless integration, and it has been smooth. This is especially true for our organization because we had used SAP SuccessFactors previously, but I think this would hold true for other organizations as well. It also fits well with our time-tracking system, which is an added bonus.
These standards have not had a huge negative impact on our firm. It has been a pretty easy process to work with them, and we don't require a lot of customization. However, I do think that organizations that need more customization and country-specific tools would be able to do what they need to do to fit their needs. SAP has always been clear with us that they will help us reach our goals in any way that they can.
SAP SuccessFactors is a better option. It provides more tracking analytics, and it works more seamlessly with the other systems we already have going on in the firm. GoHire is better suited as a one-off product, and it does not have the functionality and broad range of tools that SAP SuccessFactors has. I would recommend SAP SuccessFactors if you can afford it.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

SAP SuccessFactors delivers in all of the major ways. It is reliable and offers helpful tracking insights. We will continue to use the product for the foreseeable future. SuccessFactors is especially well-suited for organizations that have a lot of applicants and/or a lot of open positions. It provides great tools for use internally for individual employees, as well as for recruiting teams/committees.

SAP SuccessFactors Feature Ratings

Employee demographic data
7
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Support for external payroll vendors
6
Off-cycle/On-Demand payment
7
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
7
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
8
Update personal information
8
View job history
9
View company policy documentation
6
Employee recognition
7
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
7
Performance plans
8
Performance improvement plans
8
Review status tracking
6
Review reminders
8
Multiple review frequency
7
Create succession plans/pools
7
Candidate ranking
7
Candidate search
8
Candidate development
8
New hire portal
8
Manager tracking tools
9
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
8
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
9

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