We use Workday to process almost all of our HR-related business processes such as performance review, compensation, onboarding/offboarding employees, etc. We also use Workday to process employee reimbursement and procurement.
Great reporting features which are easily customized.
Ease of use: User friendly portal and intuitive user interface.
Improvement for data audit: it is impossible to configure Workday to send an email or text alert when a security admin accesses sensitive data such as employee salary in both production and staging environments. In fact, Workday requires the business owners to manually check the data access logs to find out if anyone attempts to access the sensitive data.
Workday is great for HR processes. All my HR stakeholders love Workday.
We tried to use Workday for the business processes of procurement and finance, but we found many issues to customize the processes to the way my company needs. Moreover, the consulting service to implement the processes is also very expansive.
The Workday Business Process Framework is being used for simple tasks that employees need to complete on a daily basis. This includes doing things like checking in and out of the workday to obtain an accurate measure of the time they were there, accessing the directory of all the employees that work for the company, and exploring options when it comes to benefits and things of that nature.
Overall, Workday Business Process Framework offers a lot for the company I am employed by and could also be used for much more than we use it for. It's great for larger companies that need to keep track of a large number of employees. You can easily work through payroll and download reports that could be important for that statistics of the company. It probably wouldn't be well suited for a small business that doesn't employ many workers due to cost and just usefulness.
When dealing with their customer support, it could be a very difficult process. You need to identify who you are, which is great when looking at it from a security standpoint. Unfortunately, this could be frustrating at times due to the fact that everyone is constantly making passwords and secret questions for many other accounts. Other than that, the customer support really does try to help to the best of their ability.
We use Workday as our HCM but didn't purchase the full suite of modules offered. Because of this, we heavily use the BP framework to ensure we can pull the worker objects into consumable reports for dashboards, end users, and more.
The business process framework is excellent if your company is planning to purchase the full suite of modules available. Even if you're not planning to purchase them all, you must accept that there will be certain worker or Enterprise objects that will not be accessible to you. Matrix and Indexed reports allow you to pull related objects in a relatively fast manner and make them available for dashboards type reports. If you are being tasked with giving visual report updates to end users, the Workday BP is an excellent choice.