SAP SuccessFactors Review
July 11, 2024

SAP SuccessFactors Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors

I use this product to support talent development in both performance management and goal setting. I also use it for succession planning and learning and development. So I will take my e-learnings on it, show other users how to use LinkedIn Learning (that's an add-on to it) as well as taking any yearly e-learnings that we have to take. I also show people how to use it to set up their goals for the year, how to make sure your quarterly goals are inputted into it as well as we use it for our performance management. We use it for annual calibration. It's a resource for leaders as well as team members. It's also a resource for me when I am entering information for succession planning. We are now starting on a company-wide succession planning for each leader in our company.

Pros

  • Ease of use. There's been some changes in the past year or two, which I really like the way the platform is now. More the icons, it's much more easy to find. Users are able to use it more effectively by themselves and they don't need me to actually handhold them anymore. Used to be where I'd have to really walk through the steps with them. Now with the new icons and the new drill downs, they can use it by themselves.

Cons

  • I guess it's just when I'm doing succession planning now, it's a new trial program for us. There are different parts of the succession planning when we're using it for reporting and drilling down in the succession planning reports. Right now I put it into a PowerPoint presentation and I prefer to have a report that just spits out right from the system.
  • As far as ROI, I don't know what the investment is in the product, so I can't give you an exact number of profitability, but I can tell you for ease of use, it has been a lot easier to use the product. I think the only thing that I would prefer is instead of having the print screens, I'd prefer having video modules to explain how to use the different aspects of it.
I'd give it an eight because when there's a new user coming in that isn't as computer literate, we have a lot of clinical team members who are patient facing and they don't use the computer as much. It sometimes takes a little more handholding. So if there were video modules, it would help them step by step.
The newest thing has been succession planning and it's really helped us with the succession planning as far as being able to map out and keep all the information in one area as well as in the future. Developmental planning we'd like to include. We have not included our developmental plans yet, but we will.
As far as using AI, I think it would be helpful, as I mentioned before, for users to be able to just type in what they want to do and the bot help them actually find that area instead of having to search through and click through. So it'll be more timely ease of use. Also for reporting purposes, AI will be easier to do reports as far as calibration succession planning reports, any sort of people reporting data analytics.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

When we're doing goal setting with our organization, it's very easy to pick a library from the library to pick our goals and to have people pre-select what goals are there and if there's a pre-selected goal, as well as add their own goals. I also like when the performance management system, they have a new tool now that is the AI generator for when you're doing performance management and giving somebody their evaluation. Everything doesn't have to come from you. They have specific areas now where it's written out, I forget what it's called, but it's a script that's pretty you can select.

SAP SuccessFactors HCM Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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