SAP SuccessFactors Review
July 11, 2024
SAP SuccessFactors Review

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP SuccessFactors
I use this product to support talent development in both performance management and goal setting. I also use it for succession planning and learning and development. So I will take my e-learnings on it, show other users how to use LinkedIn Learning (that's an add-on to it) as well as taking any yearly e-learnings that we have to take. I also show people how to use it to set up their goals for the year, how to make sure your quarterly goals are inputted into it as well as we use it for our performance management. We use it for annual calibration. It's a resource for leaders as well as team members. It's also a resource for me when I am entering information for succession planning. We are now starting on a company-wide succession planning for each leader in our company.
Pros
- Ease of use. There's been some changes in the past year or two, which I really like the way the platform is now. More the icons, it's much more easy to find. Users are able to use it more effectively by themselves and they don't need me to actually handhold them anymore. Used to be where I'd have to really walk through the steps with them. Now with the new icons and the new drill downs, they can use it by themselves.
Cons
- I guess it's just when I'm doing succession planning now, it's a new trial program for us. There are different parts of the succession planning when we're using it for reporting and drilling down in the succession planning reports. Right now I put it into a PowerPoint presentation and I prefer to have a report that just spits out right from the system.
- As far as ROI, I don't know what the investment is in the product, so I can't give you an exact number of profitability, but I can tell you for ease of use, it has been a lot easier to use the product. I think the only thing that I would prefer is instead of having the print screens, I'd prefer having video modules to explain how to use the different aspects of it.
The newest thing has been succession planning and it's really helped us with the succession planning as far as being able to map out and keep all the information in one area as well as in the future. Developmental planning we'd like to include. We have not included our developmental plans yet, but we will.
As far as using AI, I think it would be helpful, as I mentioned before, for users to be able to just type in what they want to do and the bot help them actually find that area instead of having to search through and click through. So it'll be more timely ease of use. Also for reporting purposes, AI will be easier to do reports as far as calibration succession planning reports, any sort of people reporting data analytics.
Do you think SAP SuccessFactors HCM delivers good value for the price?
Not sure
Are you happy with SAP SuccessFactors HCM's feature set?
Yes
Did SAP SuccessFactors HCM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP SuccessFactors HCM go as expected?
Yes
Would you buy SAP SuccessFactors HCM again?
Yes

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