A powerful tool for human capital management.
August 13, 2025

A powerful tool for human capital management.

David Pelaratti Slamiraud | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central Payroll
  • Recruiting
  • Performance Management
  • Compensation Management
  • Workforce Analytics
  • SAP Agent Performance and Management

Overall Satisfaction with SAP SuccessFactors HCM

SAP SuccessFactors HCM is a global AI powered cloud human capital management suite. The product is designed to help organizations thrive in a fast developing world. We use SAP SuccessFactors HCM in our organization for financial planning and talent management which has helped us identify and develop top talented workforce with diverse skills and capabilities. The software has also helped us deliver personalised experiences and predictive insights.

Pros

  • SAP SuccessFactors HCM ensures streamlined compensation plans and unmatched precision and efficiency when it comes to performance evaluation and compliance management.
  • User interface of the software is very intuitive and easy to understand. It has multiple features with unlimited integration and customization.
  • The product has very efficient customer support services and unbeatable capabilities of handling and simplifying daily tasks.

Cons

  • SAP SuccessFactors HCM has limited customization options and more of its updates requires vendor support.
  • From technical background, I can confidently say that the software is complicated and requires alot of expertise for seamless implementation.
  • SAP SuccessFactors HCM has ensured accuracy in analysation of employees salary and compensation payouts.
  • Use of the software has enhanced data driven decisions making across our employees cycle and management services.
  • The software has provided us with flexible solutions for evolving human capital management needs.
The software is user friendly and intuitive. It has the latest data and features.
Simplified software deployment and availability of exceptional customer support services.
The product provides us with detailed overview of our team structure which enhances reporting.
Realtime access to HR processes and payroll data.
SAP SuccessFactors HCM has unlimited cloudbased accessibility.

We are planning to incorporate SAP SuccessFactors AI systems into our recruiting and onboarding processes.This systems will help our applicants to go through the required application questions and answer them accordingly. We are also looking foward to implement SAP SuccessFactors HCM AI system for employees performance management and recognition. This will automate reward and incentives management and unbiased rewarding of employees.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM is a one stop human capital management tool. The product easily integrates with other systems such as Workday to enhance service delivery. The software has everything at one place, we can be able to manage all absence requests and track all payslips for our employees in real-time.
Compliance of the software and its excellent capabilities when it comes to workflow automation.

SAP SuccessFactors HCM Feature Ratings

8.7
Employee demographic data
7
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
8.9
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
10
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
8.7
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.6
Performance plans
7
Performance improvement plans
9
Review status tracking
9
Review reminders
8
Multiple review frequency
10
8.5
Create succession plans/pools
9
Candidate ranking
9
Candidate search
8
Candidate development
8
8.0
New hire portal
8
Manager tracking tools
8
8.3
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
9
Performance tracking
8
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

Comments

More Reviews of SAP SuccessFactors HCM

  1. Home
  2. HR Management Software
  3. SAP SuccessFactors HCM Reviews
  4. User Review of SAP SuccessFactors HCM