Success with SAP SuccessFactors HCM
January 03, 2026

Success with SAP SuccessFactors HCM

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development
  • Opportunity Marketplace
  • Workforce Analytics

Overall Satisfaction with SAP SuccessFactors HCM

Maintaining attendance with flexible options was a challenge which was overcome using timesheet option with lot of other customizations as per the need by management which really helped to solve this basic problem initially. Also. Keeping employee database and profile all in one place was the other ease to access the information about an employee.

Pros

  • Talent management
  • Manage employee data
  • Performance management
  • Talent and training planning

Cons

  • Little complex in handling as compared to workday
  • Certain limitations in customization as per the exact requirements like integration with other sources of information for employee database specially non SAP based
  • Training planner dashboards
  • 25% increase in employee engagement
  • 30% less HR administration work
  • 10% decrease in total department costs as compared to other tools
Overall navigation and usability is one of the most useful feature. Anyone can be trained for the first time with minimum training efforts. Mobile access is also a very nice feature to manage your leaves and timesheet on the go easily from phone. Also track your training calendar and schedule easily.
Not yet moved and it is in progress for our business sector.
As far as I have heard and observed, the impact is very significant in terms of data driven decisions, speed process and for sure productivity.
HR process efficiency and productivity has an impactful increase. Planning of resources has been increased as a result and so the process has a significant impact on the employee profile screening and talent searching and even planning the newly hired talent training plan and development plan at least for my team I must quote this.
Cost benefit of course. Rest of the factors for us to use is existing landscapes and integration need with the existing applications being used as legacy in Merck.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

Talent development with all detailed information about employee with certain skills set us easier to find and collect Especially when it comes to large workforce organizations like Merck. Also. To get the detailed information about training or development plan for a team within a team or individual employee is very beneficial using SAP SuccessFactors HCM.

SAP SuccessFactors HCM Feature Ratings

9.1
Employee demographic data
9
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
10
Support for external payroll vendors
8
Off-cycle/On-Demand payment
9
Salary revision and increment management
9
Reimbursement management
9
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.6
View and generate pay and benefit information
9
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
10
Performance improvement plans
9
Review status tracking
8
Review reminders
9
Multiple review frequency
9
9.3
Create succession plans/pools
10
Candidate ranking
9
Candidate search
9
Candidate development
9
10.0
New hire portal
10
Manager tracking tools
10
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
8.9
Job Requisition Management
9
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
10
Duplicate Candidate Prevention
8
Applicant Tracking
9
Notifications and Alerts
9

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