SciQuest, worth a look!
January 21, 2016

SciQuest, worth a look!

Steven Hoover | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Spend Director

Overall Satisfaction with SciQuest

SciQuest is used in conjunction with our current ERP system, Ellucian's Banner. We do not have it implemented into our entire organization, for we have been bringing departments online one at a time. We currently have around 10 departments using the system, with IT, Facilities and Athletics being our highest purchasing departments.

The best part about SciQuest is being able to punch-out to a supplier, purchasing an item, and then have it create a PO in our ERP system.... it's really one stop shopping. Also, the workflow/approval process is very easy. We can usually get the approvals needed in a day or less, and this has been a huge improvement over our ERP system.
  • I think the layout of the application is done well. Things are very easy to find and intuitive. End users have no problem searching for recent POs or creating reports to download into Excel.
  • I also like SciQuest's support. They are very knowledgeable and get back to you very quickly. Being integrated with a third party system, can have some support teams pointing to the other guy as the problem. However, Sciquest support works well with our IT department and does whatever they can to troubleshoot a problem.
  • I like that SciQuest is a cloud hosted solution. This makes upgrades easier for our IT department and leaves the responsibility on the end user for testing.
  • Our biggest challenge with SciQuest is order consolidation. One of our departments would like to hold all the orders until the end of the day and place one big order for that company. This would help to reduce shipping costs. I *think* SciQuest has a consolidation option, but it does not work for us for some reason.
  • I stated this before, but I think the biggest think was PO turnaround. We are now able to approve POs and get them to suppliers in a day or less.
  • Ellucian Banner
Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago.
I really like the workflow piece, and having multiple forms give you so many options. The sky is the limit to any workflow or process that requires approvals.