TrustRadius
Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients. Concur is now an SAP company.https://media.trustradius.com/product-logos/4V/vg/WT9825AXK1JR.JPEGGreat expense and travel tool overallConcur is being used company-wide to track all employee tracks and expenses. Every individual employee in the organization uses the tool to track and submit all travel and expenses whether for travel or daily job role needs. Finance also uses the tool to auto deduct from department budgets.,Ease of use Great mobile app Has a wide variety of expense options,Concur should allow end-users to remove transactions that have been credited. Concur should allow adjusting daily expense limit alerts with prior approvals. Concur should allow the addition of expense types if not listed.,10,The employee saves time creating expenses by using the mobile app. Faster time from submission to approval. Great reporting capabilities,OHM ERP: we were able to integrate travel expense from ERP to import automatically.,The mobile app is the most innovative from my experience. It allows the expense it feature by taking a picture of a receipt it also allows for credit card expenses to be auto-linked to report as the come through and post to the credit card itself. This has saved time for all employees.,It has benefited by alerting employees of recommended hotels, car rentals, travel airlines, airport parking, etc. These features help the employee avoid going against company policy when booking their travel and it also alerts when submitting the actual report. These features have helped employees with their expense reports and saving time when submitting,3900,,Travel Expense Reporting,Integrate several apps used by employees. Using the mobile app to submit expenses. Integrate with preferred vendors.,Same Same Same,10,ServiceNow, Tenable.sc (formerly SecurityCenter), Tenable.io,No,Product Features Product Usability Product Reputation,There is nothing we needed to change a matter we are happy with the tool. We have not had any issues with the tool though. No tool is perfect and there have been some concerns but another tool would not have resolved them either so we are happy with the process overall.,No,10,NoConcur = Business EfficiencyWe use Concur Travel & Expense across the whole organization to make requests for international travel approval. We use Concur travel to book domestic flights. We also use it for reconciling travel expenses and for the reconciliation of our corporate procurement card.,Intuitive user experience Our users like that we use one platform to solve numerous business issues Our corporate rates for air, hotel, and car are loaded into Concur so our travelers get our negotiated rates,Better coordination with Concur partners Get Concur Travel to operate more like airline websites,10,Before Concur, it would take 2 weeks to process an expense report. Now it is done within 24 hours of submittal. We had 6 employees processing paper reports which went down to 1 employee with Concur Travel & Expense. With procurement card auditing, we went from 2 employees to 1 employee. Due to the efficiencies achieved with Concur, we are now auditing twice as many transactions.,,PeopleSoft is integrated. We have our employee listing integrated for access purposes. We integrate into the accounting module to get expenses into the general ledger.,The 24/7 support availablity has been very helpful for our organization.,24/7 availability is excellent. The use of the TripIt app has really improved our traveler experience.Easy Platform Ensuring Expense Reports is a Breeze and Employees Reap Their RewardsConcur Travel and Expense is being used company-wide by my organization, primarily for expense reporting and booking travel. Accounting was really struggling to acquire the physical receipts for expenses, one of the many reasons employees struggled to get their reports in on time every month. We also were paying an employee to book the entire company's travel, and this quickly became unsustainable.,Employees can connect their bank routing information and receive per diems and other compensation from company travel directly to their account within days of returning. Employees can add their travel reward and frequent flier programs to their profile to receive miles for their travel. Receipts can be photographed and uploaded via an app, which has drastically increased the amount of receipts attached to reports. Travel can be booked within the platform, and company parameters can be met to avoid unnecessary expenses .,The $5 fee for booking through travel through Concur feels excessive and shows up as a separate charge.,10,Much less of a strain on Accounting department, with less time spent troubleshooting and correcting issues. Travel is harder to abuse with booking parameters set by the company. Outsourced travel booking responsibilities completely.,,Concur integrates well with NetSuite accounting system. As a marketing employee, I am not clear on how the integration works specifically. But this integration has been a big improvement over Quickbooks.,Mostly Concur has transformed the accessibility and ease of expensing for our staff, which once was a truly dreaded task, but it now a fairly painful and enjoyable platform.,Easy user experience = on time reports = happy Accounting department.New to Concur travel and Expense Management SystemWe are a growing company and this is our first travel and expense software system. This system is helping to streamline the expense reimbursement procedure, track all company credit card charges & credits, and it makes our accounting department's job easier. We like having our travel parameters, preferences and company preferred choices available first to employees.,Allows you to complete all travel bookings as a one-stop shop (flight, rental car, hotel) and keeps it organized for the employee. Tracks all company card transactions and adds them to your current expense report. Concur links with TripIt for convenient trip management and sharing of itineraries.,There is a glitch with adding a comment to your manager's question.,9,Streamlined process Consistency of reports among all employees,We haven't integrated it yet, but the plan is to integrate with Microsoft Great Plains.,We are still less than one year into using Concur. There has been some resistance from a couple of long term employees. Lots of handholding to bring a few up to speed and make them feel comfortable knowing how to use it on their own.,Definitely, once we have 100% usage we will be able to integrate with Microsoft GP and that will help our accounting department even more.Simple travel tracking solutionConcur has enabled me to efficiently manage and track my travel and ensure I'm fairly compensated for expenses and mileage.,Invoicing Verification Mileage reporting,UI can be slow Web app lacking,7,Saves time All in one solution Accurate tracking,Concur is ideally complimented by other solutions, linking with American Express accounts to automatically detect and verify charges, and other Concur tracking services, as well as payroll.,Concur has allowed for more efficient time management as we no longer rely on burdensome outsourced tracking solutions and multiple applications and software to track, verify, and approve expenses. This has allowed us to spend more time working and less time inputting data.,Concur has enabled us to establish trust between employees as there is no space for ambiguity. Both staff and contractors are provided with up front information regarding there expenses throughout the process.Great product - Excellent with a few updates[It's being used by the] Entire organization to expense travel (air + auto rentals) as well as submit reimbursements requests for expense meals during company travel. I personally use these services 3-4 times a year but many use Concur several times every month. It allows us to be able to submit expense reports and assign it to a specific internal marketing code so that finance can easily approve submitted expenses. Each version gets more user-friendly.,Assign internal accounting codes Mobile version allows expense submittal on the fly Dashboard allows you to easily check in status of past expense reports,Less fields to fill out when submitting an expense request Making high level buttons more prominent / user friendly The entire receipt attaching function - even with newer versions, it is still not entirely clear where you are to attach receipt images ...,6,It has become easier for me to submit expenses. I can not however speak to the overall ROI impact, etc. as a user, rather than manager of this software.,Salesforce. I do not personally use it, however, so cannot speak to the user friendliness of it. I do know however that our company has used Salesforce integrated with Concur for several years now.,The improved smart phone interface has been a welcome update!,We are much more effective in being able to be reimbursed for our travel expenses than if we were doing this by hand delivery. Our company is almost primarily a remote environment so this fact becomes a necessity in our case.Concur is a great way to release yourself from expense reportsConcur is used to manage all travel related expenses, and home office expenses. It is used across all departments, and it was implemented to speed the process of managing travel and home office expenses.,Concur when using both the desktop and mobile versions allows quick uploading of receipts. Matching receipts to credit card expense charges Allowing expense reports to be customized by trip or by specific dates.,The policy management of the Concur support teams too many times would decline an expense without reading the comments. In almost all cases the reason for the expense being listed as it was in the report was detailed in the comments. So I would have to resubmit the exact same comments and then it would go through.,8,The positive would be time spent in assembling an expense report when I leveraged the mobile device receipt collection system. The negative is having to align the receipts with the expenses. If the business names and the date are not EXACTLY the same, it won't pick up the matching. Much easier for reviewing expense reports of employees.,SAP,Yes.,Yes, except for frequent travellers. The system needs to be able to accommodate approved frequent travelers booking upgraded class transportation. Without this it requires manual calls to the travel agency, which simply adds costs.Look no further for employee expense managementIt is being used across all geographies in at least 20 countries around the world for all employee expense reimbursements.,Syncs very well with the app Approvals are easy on email Extremely user friendly No learning curve for new employees,Hotel expenses are tedious. Itemizing expenses needs to be made simpler. Bills need to be OCR enabled.,9,Faster reimbursement process Increased accountability Storage of receipt vouchers on the cloud,Expensify,I am not sure of this at all.,Concur's auditor is a useful tool to quickly find gross errors.,As an employee, it's been excellent and made expense filing very easy. Especially with quick expense uploads on the app.Expense reports are easy to file and quick to reimburseConcur Travel and Expense is used company-wide to submit travel and expense reimbursement requests. Previously, expenses had to be submitted by emailing excel spreadsheets and faxing receipts and signed documents.,Cloud-based. Can be accessed from any internet-enabled device. Easy to submit expense reports as an intermittent traveler. The ability to take pictures of receipts and upload.,You can only upload one receipt at a time. Menu navigation can be confusing. The error messages are not user-friendly. It can be difficult to resolve entry issues.,8,Saved lots of time and frustration in submitting travel expenses. Fast reimbursement. It auto-calculated Per Diem and mileage reimbursement rates.,,I have only interfaced with Concur as an end-user, so I am not sure what other systems it interfaces with. I assume it interfaces with Lawson, since that is where we can view our paychecks.,Simplified expense reporting with digital reports created via mobile, digitized and electronic receipts, and automatic payment.,Simplified expense reporting with digital reports created via mobile, digitized, and electronic receipts, and automatic payments.Concur - efficient tool for tracking expenses for a large group of peopleIt is used by all departments to help the employees plan and organize their travel, especially travel for work. It allows users to upload receipts, itineraries for flights, hotel bookings, car rentals, and other travel documents into one place. It is also how our organization tracks expenses and then sets up for reimbursement once it is final.,Organize itinerary Import itinerary from the email Organize receipts,Does not differentiate between personal and professional travel without additional steps Does not automatically update itinerary - like cancellations or changed flights, it adds another itinerary instead,9,Organization of travel for various employees Track and submit expenses made easy Faster reimbursement process,,Concur offers Tripit Pro version for our employees, which is more useful for real time updates, changes and modifications for travel while on a trip and is another tool for organizing itineraries and such.,Organize travel for large group of people within the organizationMaintain receipts Submit reimbursement reports for faster processing,It allows the different sections to help track expenses and travel for its people and allows for faster and more appropriate reimbursement when needed.Excellent and user-friendly reimbursement softwareConcur is used across my entire organization for submitting travel authorization requests as well as reimbursement requests. It allows employees to have a centralized and organized place for submitting such requests to HR.,Very user friendly Lots of options for input Support is outstanding if you need them,I truly have not had any issues with it yet,10,Efficiency in reimbursements Ease of booking and approving travel Little to no staff training neededI Concur that this software is good.Concur is being used across the organization with 3 of our office locations. Concur solves a lot of the problems that we face by implementing approval processes and reimbursements limits for each employee. In addition, we can tell very easily if an employee has yet to submit a receipt expense for reimbursement they are requesting. The invoice capture of Concur does a very good job of automatically scanning the invoice and creating the various invoice line items for assigned people to review and approve.,You can implement a lot of controls for travel/expense reimbursement (setting reimbursement limits, setting limits for flagging review, you can set a 2-person approval if the expense reaches a certain limit) There is an audit log for every action (great doing financial audits) You can easily track the status of each expense report along with e-mail notifications on the status of each report.,The User Interface is very crowded and not as user-friendly. the UI bombards you with an incredible amount of fields. It can be a bit confusing when employees are filling them out the first time. Concur seems to go down more so than other cloud software Customer support isn't very helpful when contacted for inquiries,8,As an accountant, the audit log is very useful in helping us answer any inquiries our auditors ask of us. Concur stores the receipts that are attached and we have a history of all the transactions and actions of each report. We can see who was assigned for approval and when they approved the report We are able to reimburse employees much quicker than before. The turn around time helped us reimburse employees 50% quicker.,Certify,NetSuite, Avalara AvaTax, ZuoraConcur Travel: The Benefits and not-soWe use Concur Travel and Expenses across our whole organization. We are required to use electronic processing for travel as ordered by the President. It addresses the issue of getting information quickly and more transparency,Analyzing travel reports which help management decisions. In our current political state, it is important to get information quickly to upper management. Easy access to a system accessible from anywhere. Previously system was more internal which limited timeliness for inputting expenses Separation of duties: The system can be set up to allow more accountability for each person.,System problems: Concur has come a long way from when we started to still get issues that affect our customers because of system errors. It can be annoying and slows our processes. We are constantly trying to explain to our customers why something doesn't work as designed. Reservations: Reservations sometimes doesn't come over correctly meaning cost can be different. Also, the travel agency doesn't get the reservations. Customer Service: We open help desk tickets but half the time they aren't resolved. This is a big area of improvement that needs to be addressed,7,Overall it meets our current needs for travel expenses. It is not comprehensive for our customers. If you don't use the system regularly navigating it could be difficult. It is good for capturing financial information related to travel expenses. Easy for reporting.,,Skype for Business, SkillportConcur ReviewThe Concur Travel and Expense app is utilized by every individual on our team. Some have their corporate card attached, however, personally, I do not have a corporate card and just attach receipts (or screenshots of payments) from my personal credit card. We use this for mostly travel, or client meetings. This app helps our finance team disperse money across the teams in a quick and easy way.,The client support for travel is amazing, there hasn't been one time where I haven't been able to get weekend service to change a Monday flight to Sunday etc. They are always nice and willing to help, I've never had a bad experience there. I LOVE that Concur allows you to take screenshots of your receipts rather than keep the receipts. I lose them ALL THE TIME. The site layout is easy to use and manageable. The user experience is great there, and I like when it saves my most used expense reasonings.,It's really hard to find past expenses... I'm not sure if it's just me or if it's just hard to navigate on the site where the past expenses are. If Concur could have the same guidelines for every company as far as what you can and can't do with expenses that would be great. Or have a training per company on the side bar. I've gotten my reports sent back before just because I didn't have the right information. Some of the tabs are confusing like "available reports" and "open reports", why would I ever leave a report open if it's due once a month?,9,Increasing ROI... I mean I'm sure everyone is happy getting refunded their money when they spend company funds. I would say that every company should invest in Concur, specifically because it's an easy way for finance to approve or disapprove certain expenses. Concur doesn't have any type of influence on our business objective other than making sure we are budgeting for the company correctly. Since being purchased by a PE firm, it was helpful for our company to see where our funds were going and concur helped in doing that.,,SketchUp, Adobe Photoshop, InVisionTravel made easyConcur is being utilized company-wide for all travel booking and expense reporting. It is solving the issue of business travel organization by allowing all travel related information and approval all in one place.,Mobile application for expense reporting allows me to start my expense report as soon as I get my first receipt. It allows me to book all my travel, flight, hotel, and a vehicle in one simple place. It allows direct and simple approval to my manager to approve my travel or expenses.,The user interface is a bit cumbersome and takes a bit of a learning curve. The receipt photo upload feature is a bit slow. When writing expense reports some information is required to be entered twice. It would be beneficial and save time to only enter this once.,7,It saves time with expense reporting. It allows for a travel itinerary to be added to your calendar saving time. It allows all users in the company to book all travel quickly.,Apptricity Travel & Expense,Qualtrics, Microsoft Azure, AWS Cloud9Great Travel and Expense SystemConcur is being used across the whole organization. The problem it is solving is trying to keep track of all your expenses and booking your travel. Before we had to do it all manually on Excel spreadsheets and paper receipts where we had to scan things and submit things via email. Now it is all done through an app. All I have to do is take pictures of receipts and they are automatically uploaded and read I don't have to do anything. Plus when booking travel it will pull up options specifically around the company's protocols. When I take a picture of the actual receipt the software will read the receipt and put in dollar amounts and company names and everything. The ease of use and the reduction of time is amazing. Plus it is so easy to submit to management for approval. Great tool for the staff.,Tracks and enters receipts for expense reports. Make it so simple to book travel around company protocols. Makes it very easy for management to review and approve expense reports. Also, helps travel expenses and cost for each event to easily show an ROI or not.,Man, to be honest, this system is perfect because not only is it browser based, but it has other apps that sync with it like ExpenseIt and the Concur app too.,10,Well, it has a huge ROI for the fact that when it comes to accounting we were losing a lot of money as staff would never turn in their receipts or they were lost so we couldn't write off these items. The staff now can focus back on their work instead of wasting time with Excel spreadsheets and scanning and or faxing receipts to corporate.,,Slack, Nextiva, TenfoldConcur is one of the best apps to use to manage your travel and expensesConcur is used by throughout our organization. Concur is being used to ensure timely reporting and submission of expenses and also book their trips. The system allows users to efficiently and effectively submit their expense reports in a timely manner. The features such as the mobile app, currency converter, and trip booking are some of the features which are very user-friendly.,Concur's mobile app is very user-friendly to book trips and create expense reports. The feature for taking a picture of receipts from your smartphone is very time efficient. Concur's web layout is very efficient and it is easy to navigate all the features easily.,Add expenses in expense report has many steps and is not that efficient especially using the mobile app. Capability of adding multiple attachments for each expense item is currently missing from the version I am using.,9,It has reduced time spent on submitting an expense report It has streamlined a process where employees are using one system to book travel The reports are submitted on time,Nexonia Expenses,Tableau Desktop, ClinPlus Clinical Trial Management System, Veeva Vault,Not Sure,Price Product Features Product Usability Product Reputation Vendor Reputation Analyst Reports,I would use the same evaluation and selection process as used earlier. However, we would ensure in the future to look for features such as reminders to the users to complete pending open reports and also integration features from other applications.Expense Management in One PlaceIt allows you to book travel through it and to also request reimbursement from your company. This reimbursement can range from mileage you drive for traveling during work, or meals you may pay for while you're traveling for work. It lets you expense all your expenses in one report which makes it easy and convenient to request reimbursement from the company. In addition, having a place to book travel and request reimbursement s super convenient since it's all done in one place.,Travel Booking Reimbursement Requests Expense Reports,Not user-friendly Unclear about when receipts are needed or not Can run into errors when trying to book travel or put through expense reports frequently,7,Convenience 'All in one place' for everything expense related Frustration - people not having receipts for some expenses Lack of user friendliness makes it difficult for some people to use,Adobe Connect, Workplace by Facebook (Formerly Facebook at Work)Great product!Concur is used across our organization for travel booking and expense management for all our employees - from maintenance techs and drivers who have few expenses a month to our senior leaders who travel every week.,Mobile functionality - do the same things you do on a desktop, on your mobile application. Matching expenses quickly and easily by building a bank of expenses just waiting for you to be ready to process a report. Seeing variety of travel options, including airlines like Southwest, at a single glace. Administrative/rules engine to keep travelers from overspending without justifications or approvals.,The hotel allocation is clumsy if the expense automatically feeds into the system. There have been times the rate booking outside the system is slightly cheaper (like $.50 on a flight) with no explanation of why.,10,Concur has eliminated paper from our expense reporting process, saving countless trees and volumes of emails flying back and forth with attachments. Our users (employees) love Concur, which makes it easy to get them to use it. Policies and expense maxes built into the system have saved us probably thousands of dollars annually in unnecessary spending.,Be more efficient doing your expenses with Concur!Concur is being used by the whole organisation. Everyone is using this tool.,The mobile app is working well. If you scan your receipts as you pay them, the whole process is super smooth and you definitely gain some time. You can start an expense on your mobile and finish it on your laptop. You can have several expenses at the same time, this brings a lot of flexibility (sport incentive program, standard expense, etc.). It is easy to set an expense validation chain in place, with different managers.,We can't use the app if we don't have an internet connection because our company requirement is to fill the City field. And this one requires to have Geoloc + internet connection enabled. I've linked Concur to Uber so the expense is automatically imported. Some fields are not pre-filled whereas it should be easy to, such as the name of the company, which obviously is Uber, the date, etc. The automatic bill recognition is not yet available in France, I'm eager to have this feature available!,10,I really gained some time making my expense month after month. I can easily see all my past expenses. It is much easier for the management and financial department to check and approve everyone's expenses.Concur...not for the smallest business but a go to for everyone elseMy company is using Concur Travel and Expense across the whole organization. This allows our departments to streamline expense reimbursements and billing to customers in a uniform and easy to manage way. We were able to downsize our travel and expense dedicated employees from 3 employees to 1 employee. The biggest business problem addressed and solved with Concur is the scaleability of expense reports or travel requests. Other problems that are clearly solved by Concur is integration into accounting packages, and organization and metrics of mountains of documents.,Concur offers the flexibility to modify and adapt your company settings to address different scenarios such as updated processes, policy changes, group configurations, adding and removing features, limiting or adding restrictions etc. This allows the company to grow and evolve and Concur Travel and Expense seems to grow alongside with the company. Concur streamlines travel and expense and the two modules communicate concurrently with each other. There a features and benefits to this process such as mobile app integration, receipt and travel itinerary management which reduces expense report creation time for the employees. Also, on the administration side it reduces the approval, reimbursement, and expense report reconciliation time frame all while removing human error. Concur stores and organizes hundreds or thousands of documents of information and organizes it in such a way that is easy to bill clients, produce documents for audits or run metrics on the relative health in the organization.,Implementation is one of the weaknesses for Concur, I have implemented it for two separate companies. The first time was relatively smooth and we were operational in a few weeks. However, the second time around it took several months to even go live and several more for me to shake down problems to make sure the system works correctly. I am very experienced managing Concur as an admin and I was able to get by but it was a big weakness. Customer support is not great if you call them on the phone, Concur funnels all their requests through their online ticketing portal. They are great if you utilize the ticket system. I actually prefer this system but I have talked to many people who wish their problems could be addressed immediately with a real person on the phone versus having to put in a ticket and wait 24-72 hours or sometimes longer to get things resolved. I am busy and my problems are very technical and complicated and I do not want to devote half my afternoon to fixing a small problem. Integration with accounting packages not under Concur's "ecosystem of partners" can be a challenge. If you use QuickBooks for example it is a five minute process to set up your system to securely send data to and from Concur after the approval steps with no errors. However, my company uses Procas and it is a nightmare to set up the accounting extraction from Concur which is a large data dump of all the info on secure encrypted FTP server. It takes a while to organize the data into an acceptable and error free import file to upload into the accounting software.,9,Reduction of travel and expense staff from 3 full time employees to 1 full time employee. Poor implementation team caused my new company more time and money and was a determining factor into bringing me on to fix. Reduces hour labor cost of other administrative functions from our overhead staff such as payroll, bookkeeping, tax planning and project management,Expensify,Adaptive Suite, ADP Resource, QuickBooks Premier, CATS Applicant Tracking System, ApplicantStack, Expensify, Salesforce.com, Deltek Costpoint, Deltek VisionConcur is GREAT! I love it!Concur Travel and Expense is used by over 2000 employees of this company for travel and entertainment expenses. Our users are in the United States, Canada, Mexico and parts of Europe. We used to use paper expense reports. Concur Travel and Expense is much easier, accurate, saves time and holds our data records for future review.,Receipts are stored forever (so far anyway! :) ). Concur Travel and Expense is easy to navigate. Fields are designed to be manipulated as your needs change.,I don't have many complaints about Concur. One suggestion: sometimes the system is slow including slow to open attachments...again, this is only sometimes.,10,Some of our employees are still have problems with Concur Travel and Expense. My suggestion for Concur: before you "leave" a company you set up with your product, provide detailed training materials based on the needs of the business. Sit down with an expert (such as myself) at the business and set up comprehensive training materials. An example would be: how to itemize a hotel bill when different rates are charged per night.,Greatest T&E tool ever usedConcur Travel and Expense is the primary expense reimbursement tool used by our company. It is very robust and eliminates paper usage, and lost receipts. It also works well for managing company credit cards if implemented and effectively maintained. With proper implementation it allows us as a company to implement and maintain effective T&E policies and compliance. It has a great reporting tool to track spend. It is easy to edit, create and automate delivery. The reporting tool cut the hours spent on just running, formatting and emailing reports to several business partners by half an employee. It also works great for tracking spend and processing accruals.,Manages receipts really well..with appropriate rules. Reporting tool exceptionally great. Approval workflow and automated follow up. Tracking credit card usage and excessive spends.,Can't remember any, important key is proper configuration and maintaining upgrades and research.,10,Increased policy compliance Increased employee efficiency Ability to track and report on spend across cities, countries, etc.,Home grown paper solution and Other credit card software,No,9,Yes,Yes, when I asked for a specific configuration which was not available and they custom built my request and also allowed me technical access as an end user.Traveling doesn't need to be painful with Concur Travel and Expense!Concur Travel and Expense is being used by our entire organization, including our European, South American and Asian personnel. It is used to book travel and submit expenses for reimbursement. It makes booking travel more efficient and keeping records of expenses and reports is so much easier with Concur Travel and Expense.,Concur is a user friendly program. It can be used to submit expenses for travel in the US and countries outside the US. I particularly like the fact that you can store lists of attendees for meals, etc., for reoccurring expenses.,Entering names of attendees for an expense can be confusing, if you don't know their title. My biggest frustration was getting one of the approvers to approve the expense. I would like to see an automatic follow up function by Concur so that I didn't need to send reminders.,9,I don't have that information.,Concur Travel is very convenient for employees and employersConcur Travel and Expense is very useful. You can upload receipts and you can do your expenses anywhere, even if you are traveling.,Reminds you that you have expenses not processed. Upload receipts. Reminds managers to approve pending expense reports.,Be able to process the expense lines that are not on hold.,8,Increases employee efficiency.,,Oracle JD Edwards World
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Concur Travel and Expense
386 Ratings
Score 8.2 out of 101
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Concur Travel and Expense Reviews

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Concur Travel and Expense
386 Ratings
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Score 8.2 out of 101

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Joevanne Velez profile photo
August 20, 2019

Great expense and travel tool overall

Score 10 out of 10
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Concur is being used company-wide to track all employee tracks and expenses. Every individual employee in the organization uses the tool to track and submit all travel and expenses whether for travel or daily job role needs. Finance also uses the tool to auto deduct from department budgets.
  • Ease of use
  • Great mobile app
  • Has a wide variety of expense options
  • Concur should allow end-users to remove transactions that have been credited.
  • Concur should allow adjusting daily expense limit alerts with prior approvals.
  • Concur should allow the addition of expense types if not listed.
I believe Concur covers all aspects of a company’s travel and expense program. It’s great for tracking and setting up alerts and such to make sure employees are staying within the policy, but can allow a little more wiggle room and should allow the end-user to customize the solution to tailor to their environment.
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Sandy Hicks profile photo
August 20, 2019

Concur = Business Efficiency

Score 10 out of 10
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Verified User
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We use Concur Travel & Expense across the whole organization to make requests for international travel approval. We use Concur travel to book domestic flights. We also use it for reconciling travel expenses and for the reconciliation of our corporate procurement card.
  • Intuitive user experience
  • Our users like that we use one platform to solve numerous business issues
  • Our corporate rates for air, hotel, and car are loaded into Concur so our travelers get our negotiated rates
  • Better coordination with Concur partners
  • Get Concur Travel to operate more like airline websites
It is well suited for companies with a lot of travelers. It helps your employees through the process. Concur also allows your company to set up audit rules so that your company travel policies are being followed and enforced. You can save on resources when moving from a paper-based system to an automated system like Concur Travel & Expense.
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Nate Casimiro profile photo
June 17, 2019

Easy Platform Ensuring Expense Reports is a Breeze and Employees Reap Their Rewards

Score 10 out of 10
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Concur Travel and Expense is being used company-wide by my organization, primarily for expense reporting and booking travel. Accounting was really struggling to acquire the physical receipts for expenses, one of the many reasons employees struggled to get their reports in on time every month. We also were paying an employee to book the entire company's travel, and this quickly became unsustainable.
  • Employees can connect their bank routing information and receive per diems and other compensation from company travel directly to their account within days of returning.
  • Employees can add their travel reward and frequent flier programs to their profile to receive miles for their travel.
  • Receipts can be photographed and uploaded via an app, which has drastically increased the amount of receipts attached to reports.
  • Travel can be booked within the platform, and company parameters can be met to avoid unnecessary expenses .
  • The $5 fee for booking through travel through Concur feels excessive and shows up as a separate charge.
Accounting swears by it and we the organization as a whole benefit from not needing a travel agent role. If you are struggling with receipts, getting reports submitted on time, or have a very limited accounting team, this tool can help reduce their workload and improve the upkeep experience for those with company cards.
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Alissa Hamilton profile photo
June 11, 2019

New to Concur travel and Expense Management System

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are a growing company and this is our first travel and expense software system. This system is helping to streamline the expense reimbursement procedure, track all company credit card charges & credits, and it makes our accounting department's job easier. We like having our travel parameters, preferences and company preferred choices available first to employees.
  • Allows you to complete all travel bookings as a one-stop shop (flight, rental car, hotel) and keeps it organized for the employee.
  • Tracks all company card transactions and adds them to your current expense report.
  • Concur links with TripIt for convenient trip management and sharing of itineraries.
  • There is a glitch with adding a comment to your manager's question.
Concur also allows for booking of company guest travel.
Read Alissa Hamilton's full review
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August 19, 2019

Simple travel tracking solution

Score 7 out of 10
Vetted Review
Verified User
Review Source
Concur has enabled me to efficiently manage and track my travel and ensure I'm fairly compensated for expenses and mileage.
  • Invoicing
  • Verification
  • Mileage reporting
  • UI can be slow
  • Web app lacking
Concur Travel and Expense is useful for any case where an all in one solution is required to monitor contractor mileage. It is suited to instances where employees may be assigned to remote roles which require use of their own vehicle. As an employee, it ensures miles tracked are accurate and fairly compensated.
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August 19, 2019

Great product - Excellent with a few updates

Score 6 out of 10
Vetted Review
Verified User
Review Source
[It's being used by the] Entire organization to expense travel (air + auto rentals) as well as submit reimbursements requests for expense meals during company travel. I personally use these services 3-4 times a year but many use Concur several times every month. It allows us to be able to submit expense reports and assign it to a specific internal marketing code so that finance can easily approve submitted expenses. Each version gets more user-friendly.
  • Assign internal accounting codes
  • Mobile version allows expense submittal on the fly
  • Dashboard allows you to easily check in status of past expense reports
  • Less fields to fill out when submitting an expense request
  • Making high level buttons more prominent / user friendly
  • The entire receipt attaching function - even with newer versions, it is still not entirely clear where you are to attach receipt images ...
With some updates, this would come highly recommended for entire organization use. It is robust enough to provide internal folks (accounting, managers, etc.) the info they need for approvals and processing, but is almost too robust in areas to make it user-friendly for the individual user. Hence my rating of 6.
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July 10, 2019

Concur is a great way to release yourself from expense reports

Score 8 out of 10
Vetted Review
Verified User
Review Source
Concur is used to manage all travel related expenses, and home office expenses. It is used across all departments, and it was implemented to speed the process of managing travel and home office expenses.
  • Concur when using both the desktop and mobile versions allows quick uploading of receipts.
  • Matching receipts to credit card expense charges
  • Allowing expense reports to be customized by trip or by specific dates.
  • The policy management of the Concur support teams too many times would decline an expense without reading the comments. In almost all cases the reason for the expense being listed as it was in the report was detailed in the comments. So I would have to resubmit the exact same comments and then it would go through.
It is very well suited for individual expenses. However, it is not well suited for handling expenses where you are covering costs for multiple employees or larger groups. At least not the way my company implemented it.
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July 09, 2019

Look no further for employee expense management

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used across all geographies in at least 20 countries around the world for all employee expense reimbursements.
  • Syncs very well with the app
  • Approvals are easy on email
  • Extremely user friendly
  • No learning curve for new employees
  • Hotel expenses are tedious.
  • Itemizing expenses needs to be made simpler.
  • Bills need to be OCR enabled.
It's suitable for big organizations since it syncs very well across teams and geographies. This is especially useful for firms where employees travel frequently and need to seek reimbursements for their expenses. Given the costs, this may not be useful for small firms.
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May 16, 2019

Expense reports are easy to file and quick to reimburse

Score 8 out of 10
Vetted Review
Verified User
Review Source
Concur Travel and Expense is used company-wide to submit travel and expense reimbursement requests. Previously, expenses had to be submitted by emailing excel spreadsheets and faxing receipts and signed documents.
  • Cloud-based. Can be accessed from any internet-enabled device.
  • Easy to submit expense reports as an intermittent traveler.
  • The ability to take pictures of receipts and upload.
  • You can only upload one receipt at a time.
  • Menu navigation can be confusing.
  • The error messages are not user-friendly. It can be difficult to resolve entry issues.
Well suited for local travel and business expense reporting. This is primarily how I have interfaced with the system and it has worked well. It does not seem appropriate for reimbursement of seminar registration fees. The last time I attempted to do that, I wound up having to email the invoice to the billing department and have them issue a check request.
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May 13, 2019

Concur - efficient tool for tracking expenses for a large group of people

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used by all departments to help the employees plan and organize their travel, especially travel for work. It allows users to upload receipts, itineraries for flights, hotel bookings, car rentals, and other travel documents into one place. It is also how our organization tracks expenses and then sets up for reimbursement once it is final.
  • Organize itinerary
  • Import itinerary from the email
  • Organize receipts
  • Does not differentiate between personal and professional travel without additional steps
  • Does not automatically update itinerary - like cancellations or changed flights, it adds another itinerary instead
Well suited - organize travel itineraries and expenses for a group of people and have them track their plans and is also able to search for flights within the software and book flights/change flights directly without having to use the specific airline sites
Less appropriate - personal or individual use
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Lauren T. Masino profile photo
October 18, 2018

Excellent and user-friendly reimbursement software

Score 10 out of 10
Vetted Review
Verified User
Review Source
Concur is used across my entire organization for submitting travel authorization requests as well as reimbursement requests. It allows employees to have a centralized and organized place for submitting such requests to HR.
  • Very user friendly
  • Lots of options for input
  • Support is outstanding if you need them
  • I truly have not had any issues with it yet
Concur is a wonderful product for businesses to use. It required little to no training for a brand new user. It is intuitive and reliable; no errors or getting booted out. It makes submitting expenses very simple and fast. I recommend Concur for efficiency in business reimbursements and travel authorizations.
Read Lauren T. Masino's full review
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November 21, 2018

I Concur that this software is good.

Score 8 out of 10
Vetted Review
Verified User
Review Source
Concur is being used across the organization with 3 of our office locations. Concur solves a lot of the problems that we face by implementing approval processes and reimbursements limits for each employee. In addition, we can tell very easily if an employee has yet to submit a receipt expense for reimbursement they are requesting. The invoice capture of Concur does a very good job of automatically scanning the invoice and creating the various invoice line items for assigned people to review and approve.
  • You can implement a lot of controls for travel/expense reimbursement (setting reimbursement limits, setting limits for flagging review, you can set a 2-person approval if the expense reaches a certain limit)
  • There is an audit log for every action (great doing financial audits)
  • You can easily track the status of each expense report along with e-mail notifications on the status of each report.
  • The User Interface is very crowded and not as user-friendly. the UI bombards you with an incredible amount of fields. It can be a bit confusing when employees are filling them out the first time.
  • Concur seems to go down more so than other cloud software
  • Customer support isn't very helpful when contacted for inquiries
The audit log is one the important features that we looked for in travel/purchase request system. However, if you're a smaller company and doesn't need this audit history for financial audit, you can do fine with a less expensive travel and expense software.
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Samuel Fitzpatrick, MBA profile photo
June 27, 2018

Concur Travel: The Benefits and not-so

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Concur Travel and Expenses across our whole organization. We are required to use electronic processing for travel as ordered by the President. It addresses the issue of getting information quickly and more transparency
  • Analyzing travel reports which help management decisions. In our current political state, it is important to get information quickly to upper management.
  • Easy access to a system accessible from anywhere. Previously system was more internal which limited timeliness for inputting expenses
  • Separation of duties: The system can be set up to allow more accountability for each person.
  • System problems: Concur has come a long way from when we started to still get issues that affect our customers because of system errors. It can be annoying and slows our processes. We are constantly trying to explain to our customers why something doesn't work as designed.
  • Reservations: Reservations sometimes doesn't come over correctly meaning cost can be different. Also, the travel agency doesn't get the reservations.
  • Customer Service: We open help desk tickets but half the time they aren't resolved. This is a big area of improvement that needs to be addressed
The software itself is good but if something goes wrong that is where the issue comes into play. System updates, change the configuration, or any other related items take time to fix. We have to do workarounds which cause delays
Read Samuel Fitzpatrick, MBA's full review
Nicole Nagy profile photo
February 28, 2018

Concur Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
The Concur Travel and Expense app is utilized by every individual on our team. Some have their corporate card attached, however, personally, I do not have a corporate card and just attach receipts (or screenshots of payments) from my personal credit card. We use this for mostly travel, or client meetings. This app helps our finance team disperse money across the teams in a quick and easy way.
  • The client support for travel is amazing, there hasn't been one time where I haven't been able to get weekend service to change a Monday flight to Sunday etc. They are always nice and willing to help, I've never had a bad experience there.
  • I LOVE that Concur allows you to take screenshots of your receipts rather than keep the receipts. I lose them ALL THE TIME.
  • The site layout is easy to use and manageable. The user experience is great there, and I like when it saves my most used expense reasonings.
  • It's really hard to find past expenses... I'm not sure if it's just me or if it's just hard to navigate on the site where the past expenses are.
  • If Concur could have the same guidelines for every company as far as what you can and can't do with expenses that would be great. Or have a training per company on the side bar. I've gotten my reports sent back before just because I didn't have the right information.
  • Some of the tabs are confusing like "available reports" and "open reports", why would I ever leave a report open if it's due once a month?
I personally think every company should have Concur. How else are they going to refund expenses? In every situation that I've used it it's been helpful and easy. However, the thought of doing expenses gives me anxiety. I should definitely download the app and take pictures as I go...
Read Nicole Nagy's full review
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June 15, 2018

Travel made easy

Score 7 out of 10
Vetted Review
Verified User
Review Source
Concur is being utilized company-wide for all travel booking and expense reporting. It is solving the issue of business travel organization by allowing all travel related information and approval all in one place.
  • Mobile application for expense reporting allows me to start my expense report as soon as I get my first receipt.
  • It allows me to book all my travel, flight, hotel, and a vehicle in one simple place.
  • It allows direct and simple approval to my manager to approve my travel or expenses.
  • The user interface is a bit cumbersome and takes a bit of a learning curve.
  • The receipt photo upload feature is a bit slow.
  • When writing expense reports some information is required to be entered twice. It would be beneficial and save time to only enter this once.
Concur is appropriate for business travel and expense reporting. It would be inappropriate to use Concur for personal expenses as it is difficult to remove those from the reporting.
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February 15, 2018

Great Travel and Expense System

Score 10 out of 10
Vetted Review
Verified User
Review Source
Concur is being used across the whole organization. The problem it is solving is trying to keep track of all your expenses and booking your travel. Before we had to do it all manually on Excel spreadsheets and paper receipts where we had to scan things and submit things via email. Now it is all done through an app. All I have to do is take pictures of receipts and they are automatically uploaded and read I don't have to do anything. Plus when booking travel it will pull up options specifically around the company's protocols. When I take a picture of the actual receipt the software will read the receipt and put in dollar amounts and company names and everything. The ease of use and the reduction of time is amazing. Plus it is so easy to submit to management for approval. Great tool for the staff.
  • Tracks and enters receipts for expense reports.
  • Make it so simple to book travel around company protocols.
  • Makes it very easy for management to review and approve expense reports.
  • Also, helps travel expenses and cost for each event to easily show an ROI or not.
  • Man, to be honest, this system is perfect because not only is it browser based, but it has other apps that sync with it like ExpenseIt and the Concur app too.
Well just imagine traveling and seeing your friends or colleagues from other companies having to keep track of all the receipts of their travel. I have been there. Well with the ExpenseIt app that is part of Concur all you literally have to do is take a picture of the receipt and the software does the rest. What do I mean by that? It will use technology to read the receipt and enter in the dollar amounts, the vendor, and the type of expense. For example, if it is the morning and it knows it is a restaurant it will put breakfast. It is so very efficient and easy to use.
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January 08, 2018

Concur is one of the best apps to use to manage your travel and expenses

Score 9 out of 10
Vetted Review
Verified User
Review Source
Concur is used by throughout our organization. Concur is being used to ensure timely reporting and submission of expenses and also book their trips. The system allows users to efficiently and effectively submit their expense reports in a timely manner. The features such as the mobile app, currency converter, and trip booking are some of the features which are very user-friendly.
  • Concur's mobile app is very user-friendly to book trips and create expense reports.
  • The feature for taking a picture of receipts from your smartphone is very time efficient.
  • Concur's web layout is very efficient and it is easy to navigate all the features easily.
  • Add expenses in expense report has many steps and is not that efficient especially using the mobile app.
  • Capability of adding multiple attachments for each expense item is currently missing from the version I am using.
The Concur Travel and Expense is well suited for:
- big organizations where there are many employees
- when timely reporting of expense report is critical
- when a company is trying to save the time of employees
The app is not suited if it is a small company and where there are less travel and expenses to be reimbursed.
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September 06, 2017

Expense Management in One Place

Score 7 out of 10
Vetted Review
Verified User
Review Source
It allows you to book travel through it and to also request reimbursement from your company. This reimbursement can range from mileage you drive for traveling during work, or meals you may pay for while you're traveling for work. It lets you expense all your expenses in one report which makes it easy and convenient to request reimbursement from the company. In addition, having a place to book travel and request reimbursement s super convenient since it's all done in one place.
  • Travel Booking
  • Reimbursement Requests
  • Expense Reports
  • Not user-friendly
  • Unclear about when receipts are needed or not
  • Can run into errors when trying to book travel or put through expense reports frequently
It's well suited for working professionals who have to travel frequently for work and need to expense their payments they make while traveling to the company. If you keep track of expenses and receipts, it lets you request reimbursements for all those expenses during that one trip as one expense report, which makes it easier for people who travel a lot to get their money back from the company.
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November 28, 2017

Great product!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Concur is used across our organization for travel booking and expense management for all our employees - from maintenance techs and drivers who have few expenses a month to our senior leaders who travel every week.
  • Mobile functionality - do the same things you do on a desktop, on your mobile application.
  • Matching expenses quickly and easily by building a bank of expenses just waiting for you to be ready to process a report.
  • Seeing variety of travel options, including airlines like Southwest, at a single glace.
  • Administrative/rules engine to keep travelers from overspending without justifications or approvals.
  • The hotel allocation is clumsy if the expense automatically feeds into the system.
  • There have been times the rate booking outside the system is slightly cheaper (like $.50 on a flight) with no explanation of why.
I can't imagine a company with multiple travelers or expense reporters not benefiting from Concur.
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Nicolas Rivaton profile photo
June 07, 2017

Be more efficient doing your expenses with Concur!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Concur is being used by the whole organisation. Everyone is using this tool.
  • The mobile app is working well. If you scan your receipts as you pay them, the whole process is super smooth and you definitely gain some time.
  • You can start an expense on your mobile and finish it on your laptop.
  • You can have several expenses at the same time, this brings a lot of flexibility (sport incentive program, standard expense, etc.).
  • It is easy to set an expense validation chain in place, with different managers.
  • We can't use the app if we don't have an internet connection because our company requirement is to fill the City field. And this one requires to have Geoloc + internet connection enabled.
  • I've linked Concur to Uber so the expense is automatically imported. Some fields are not pre-filled whereas it should be easy to, such as the name of the company, which obviously is Uber, the date, etc.
  • The automatic bill recognition is not yet available in France, I'm eager to have this feature available!
If you travel a lot and have many tickets, Concur is really the solution, provided that each time you have a ticket, you can afford 2 minutes to take a picture of it with your phone and load it in the application. There are just a few fields to enter, and this is it. At the end of the month, you can just check from your account that everything is fine, and submit the expense to your financial department.
Read Nicolas Rivaton's full review
Craig Blankenship profile photo
December 04, 2015

Concur...not for the smallest business but a go to for everyone else

Score 9 out of 10
Vetted Review
Verified User
Review Source
My company is using Concur Travel and Expense across the whole organization. This allows our departments to streamline expense reimbursements and billing to customers in a uniform and easy to manage way. We were able to downsize our travel and expense dedicated employees from 3 employees to 1 employee. The biggest business problem addressed and solved with Concur is the scaleability of expense reports or travel requests. Other problems that are clearly solved by Concur is integration into accounting packages, and organization and metrics of mountains of documents.
  • Concur offers the flexibility to modify and adapt your company settings to address different scenarios such as updated processes, policy changes, group configurations, adding and removing features, limiting or adding restrictions etc. This allows the company to grow and evolve and Concur Travel and Expense seems to grow alongside with the company.
  • Concur streamlines travel and expense and the two modules communicate concurrently with each other. There a features and benefits to this process such as mobile app integration, receipt and travel itinerary management which reduces expense report creation time for the employees. Also, on the administration side it reduces the approval, reimbursement, and expense report reconciliation time frame all while removing human error.
  • Concur stores and organizes hundreds or thousands of documents of information and organizes it in such a way that is easy to bill clients, produce documents for audits or run metrics on the relative health in the organization.
  • Implementation is one of the weaknesses for Concur, I have implemented it for two separate companies. The first time was relatively smooth and we were operational in a few weeks. However, the second time around it took several months to even go live and several more for me to shake down problems to make sure the system works correctly. I am very experienced managing Concur as an admin and I was able to get by but it was a big weakness.
  • Customer support is not great if you call them on the phone, Concur funnels all their requests through their online ticketing portal. They are great if you utilize the ticket system. I actually prefer this system but I have talked to many people who wish their problems could be addressed immediately with a real person on the phone versus having to put in a ticket and wait 24-72 hours or sometimes longer to get things resolved. I am busy and my problems are very technical and complicated and I do not want to devote half my afternoon to fixing a small problem.
  • Integration with accounting packages not under Concur's "ecosystem of partners" can be a challenge. If you use QuickBooks for example it is a five minute process to set up your system to securely send data to and from Concur after the approval steps with no errors. However, my company uses Procas and it is a nightmare to set up the accounting extraction from Concur which is a large data dump of all the info on secure encrypted FTP server. It takes a while to organize the data into an acceptable and error free import file to upload into the accounting software.
Concur travel and expense is not suited for small companies who do not travel much or have large and varied expenses. Concur can be a heavy lift to implement, manage, and maintain. Concur is also an expensive solution not the most expensive, but it is not justifiable unless you have a large enough company. I would recommend the product to companies who have contracts or clients that have inherently different properties or policy requirements. I would be more inclined to recommend Concur to a company who has at least one person who has had significant exposure to the platform. If not, I would consider hiring someone to help you through the process. The learning curve can be steep and having an incomplete implementation due to a significant knowledge gap can be devastating and inefficient.
Read Craig Blankenship's full review
Cathy Brum profile photo
November 21, 2015

Concur is GREAT! I love it!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Concur Travel and Expense is used by over 2000 employees of this company for travel and entertainment expenses. Our users are in the United States, Canada, Mexico and parts of Europe. We used to use paper expense reports. Concur Travel and Expense is much easier, accurate, saves time and holds our data records for future review.
  • Receipts are stored forever (so far anyway! :) ).
  • Concur Travel and Expense is easy to navigate.
  • Fields are designed to be manipulated as your needs change.
  • I don't have many complaints about Concur. One suggestion: sometimes the system is slow including slow to open attachments...again, this is only sometimes.
Concur Travel and Expense is perfect for the large company I work for. I would imagine it would just as effective for smaller companies.
Read Cathy Brum's full review
Arnold Gunraj profile photo
November 20, 2015

Greatest T&E tool ever used

Score 10 out of 10
Vetted Review
Verified User
Review Source
Concur Travel and Expense is the primary expense reimbursement tool used by our company. It is very robust and eliminates paper usage, and lost receipts. It also works well for managing company credit cards if implemented and effectively maintained. With proper implementation it allows us as a company to implement and maintain effective T&E policies and compliance. It has a great reporting tool to track spend. It is easy to edit, create and automate delivery. The reporting tool cut the hours spent on just running, formatting and emailing reports to several business partners by half an employee. It also works great for tracking spend and processing accruals.
  • Manages receipts really well..with appropriate rules.
  • Reporting tool exceptionally great.
  • Approval workflow and automated follow up.
  • Tracking credit card usage and excessive spends.
  • Can't remember any, important key is proper configuration and maintaining upgrades and research.
For small to large companies, it works great. It is scalable. Mobile, no excuse for report submission, can be done on the go on any mobile device.
Read Arnold Gunraj's full review
Ruth Book profile photo
November 18, 2015

Traveling doesn't need to be painful with Concur Travel and Expense!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Concur Travel and Expense is being used by our entire organization, including our European, South American and Asian personnel. It is used to book travel and submit expenses for reimbursement. It makes booking travel more efficient and keeping records of expenses and reports is so much easier with Concur Travel and Expense.
  • Concur is a user friendly program.
  • It can be used to submit expenses for travel in the US and countries outside the US.
  • I particularly like the fact that you can store lists of attendees for meals, etc., for reoccurring expenses.
  • Entering names of attendees for an expense can be confusing, if you don't know their title.
  • My biggest frustration was getting one of the approvers to approve the expense. I would like to see an automatic follow up function by Concur so that I didn't need to send reminders.

How easy is it to attach receipts?

What do I do when there are 100 attendees for a seminar, etc?

How quickly can I get answers or support when I have a question?

Read Ruth Book's full review
Marlene Herrera profile photo
November 24, 2015

Concur Travel is very convenient for employees and employers

Score 8 out of 10
Vetted Review
Verified User
Review Source
Concur Travel and Expense is very useful. You can upload receipts and you can do your expenses anywhere, even if you are traveling.
  • Reminds you that you have expenses not processed.
  • Upload receipts.
  • Reminds managers to approve pending expense reports.
  • Be able to process the expense lines that are not on hold.
Read Marlene Herrera's full review

About Concur Travel and Expense

Concur Travel and Expense captures business spending wherever and whenever it happens. With Concur, users can connect the different pieces and partners of their expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution provides complete visibility into the user’s total spend and the transparency to see every detail of each transaction.

Concur Travel and Expense Features

Has featureE-receipt import
Has featureApproval process control
Has featureMulti-currency
Has featureReceipt management
Has featureReimbursement management
Has featureIntegrated travel, expense and ERP data
Has featureTMC data integration
Has featureSpend control
Has featureMobile applications
Has featureReporting

Concur Travel and Expense Screenshots

Concur Travel and Expense Integrations

Concur Travel and Expense Competitors

Anybill, Nexonia Expenses, Chrome River

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Concur Travel and Expense Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Concur Travel and Expense Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android