ScreenConnect is awesome! | TrustRadius

Use Cases and Deployment Scope

Currently, we are using within the IT support desk to remotely support our restaurants.

Pros and Cons

Ease of use. Intuitive interface. Very simple for IT team and users to utilize
Feature set compares to bigger names in the support application marketplace

Interact with applications other than just screen sharing

Return on Investment

Time spent troubleshooting remote issues has been decreased due to ease of use within tool

Likelihood to Recommend

Perfect for a basic IT support team doing remote screen sharing to troubleshoot issues.