Sendoso is the best way to delight your customers at a click of a button
January 31, 2020

Sendoso is the best way to delight your customers at a click of a button

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

Sendoso is currently being used within a couple departments within our organization. Mainly marketing and customer success in order to delight our members. Sendoso allows us to send customized packages, gift cards, etc. at the click of a button.
  • Simple interface that allows you to use a catalog approach to send to you customers.
  • Uses a Chrome extension so that you don't have to log in to a website every day.
  • I have seen no downside to Sendoso at this point.
  • We have had positive responses from our customer base every time we send through Sendoso.
I have never personally needed to use their support.

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sendoso go as expected?

I wasn't involved with the implementation phase

Would you buy Sendoso again?

Yes

I would suggest Sendoso to any customer success team that deals with escalations or just simply wishes to delight their customers to enhance their relationship outside of value driven calls.