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Breaking through the Noise with Easily Sourced Custom Branded Items
December 16, 2021

Breaking through the Noise with Easily Sourced Custom Branded Items

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

Being on the marketing team, we use Sendoso to send campaigns that aim to progress stalled opps and accelerate opps. However, we also run a lot of campaigns alongside sales and have implemented different touches and strategies to help make the sending process more objective-based instead of just one-off gift cards that do not have a clear goal or follow-up communications tied to them. Additionally, marketing helps sales run meeting accelerators and SPIFFs, again aiming to have these sends be more objective-based. Lastly, the marketing campaigns in Sendoso will also include gift boxes with printed materials and even full prints of our newest white papers.
  • The Custom Brand Shop has been a real game-changer.
  • Easy to place curation requests and quick responses.
  • The ability to send items through Amazon but also include inventoried items is great for higher value gift bundles and lets you avoid having to source items that you may not be 100% sure about the quantity needed.
  • Adding shelf-stable food options to the Custom Brand Shop.
  • Expanding global gift item options (egifts included).
  • Increase Airtable (Sendoso Choice) gift options that are able to be branded but don't need to be sourced.
  • Meeting creation/acceleration.
  • Progressing stalled opportunities.
  • Accelerating opportunities.
I have not used other products like Sendoso but my colleagues have researched others when it came time to renew our contract and we still went with Sendoso because of the advanced features and ease of use. Sendoso is planning on releasing a send recommendation feature that analyzes contacts and selects gift recommendations for them. While this was a differentiator for another platform my team looked into, Sendoso offers more capabilities and has this on their roadmap.

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sendoso go as expected?

I wasn't involved with the implementation phase

Would you buy Sendoso again?

Yes

Direct mailers are a great way to break through the noise of the marketplace, regardless of your industry. Now that Sendoso has added the Custom Brand Shop, sending completely tailored and branded gift boxes is so easy and our company utilizes it a lot. The Sendoso team is very responsive and there are numerous How-To articles published that make finding help very easy. My only complaint which is necessarily directed at Sendoso is with people now working from home, it is difficult to get address confirmation when sending to a home address. However, Sendoso is continually working to optimize this and is very quick to launch new services that only continue to make the platform better.