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Sendoso gift automation and CRM integration
April 02, 2022

Sendoso gift automation and CRM integration

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

Sendoso allows us to automate gift sending - both physical and e-gifts.
  • Gift sending automation
  • E-gifts
  • Physical gift warehouse/packaging
  • Integration with CRM
  • Tutorials
  • More detailed FAQ
  • Continue adding to tutorials
  • Public pricing model on website
  • Gift send automation
  • CRM integration
  • Multiple users access
  • Customer satisfaction - rewarding current customers
  • Nurture prospects

Do you think Sendoso delivers good value for the price?

No

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

No

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

Sendoso is great for gift sending automation. It is a pretty expensive tool -- not feasible for smaller companies to work with. It's been pretty easy to use now that we're set up, but the onboarding was a little complicated, and the sales process was frustrating, as we had a few meetings before we got specific pricing.