Comprehensive CRM/CMS
January 29, 2019
Comprehensive CRM/CMS
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring
We use SharpSpring across our organization as a CRM and CMS. It helps us to design, automate, and track lead nurturing marketing campaigns, and more.
- Tracking and Analytics. SharpSpring makes it so easy to track how links, media, and campaigns are performing. They link the activity directly to the leads themselves as well, making it really simple to get an idea of how you're performing.
- Customer Service. SharpSpring offers really comprehensive training and their customer service reps are accommodating and helpful when it comes to questions.
- App and Software Integration. SharpSpring makes it really easy to connect a HUGE number of other apps and software to their platform, so you can use it as your dashboard for practically everything in your business.
- The sheer number of features makes things a little overwhelming at first. Their provided training really helps, but still, there are so many ways to accomplish things, it can be confusing to determine the best workflow for a particular project.
- SharpSpring has made it much easier to work cross-functionally in our organization and has made tracking the ROI of campaigns so easy. It's been a great addition to accomplishing business objectives.
SharpSpring takes what I like about all of the other products I've used and combines them. I love having one dashboard for all sales and marketing activities.