Overall Satisfaction with SharpSpring
I use SharpSpring on a daily basis for contact management for our customers as well as various integrations into other platforms for marketing purposes. We generate leads internally and manage them as well as for our customers. Newsletters, email campaigns and use of Google Ads, Zapier and others allow for us to provide an entire suite of options regarding acquiring leads, maintaining them and delivering content to our clients' customers as well as our own.
- Integration into various platforms allows for customized deliverability & validation of the efficiency. We can send a newsletter created within SharpSpring, add & change content on the fly and measure the effectiveness of the inbox, click rates, feedback and more.
- When updating the contact database, it is easily maintained by customized rules based on our specific company or client needs. This saves us tons of time managing thousands & thousands of contacts.
- I enjoy being able to add & remove content with the provided interface for email campaigns as it provided me a streamlined way to pull info & data from other locations right into the campaign without having to switch back and forth.
- There are a few quirks with naming conventions but nothing that couldn't be quickly resolved or even modified on their own back-end. The support team is above & beyond! Every time I have come across an issue its has been immediately resolved.
- I was not involved in the acquisition process but I have been told it was paying for itself immediately upon integration.
I spent 10 years in sales using GoldMine then Salesforce. This provides all the same tools and more. A much better validation process but it also integrates into both these platforms if needed!