Overall Satisfaction with SharpSpring
Pros
- Easy-to-use platform that makes marketing automation simple for both our agency and our clients. Great partner agency program that provides huge value for us.
- Awesome VisitorID feature. VisitorID gives you the ability to see which individuals and companies are looking at your website.
- Detailed email and website reports that provide key info and are easy to digest.
Cons
- SharpSpring is not as robust as other marketing automation platforms. As a result, it lacks many features that other systems have and the site often glitches.
- It's difficult to automate drip campaigns, notifications, etc., as the automation functionality is missing a number of key features.
- CRM does not seem fully developed; it is not intuitive and lacking a lot of basic search/filtering functionally.
- You may have to know a bit of HTML to design emails, as the pre-built templates can be a bit finicky.
- SharpSpring has allowed us to generate meaningful leads for our clients, and as a result it has boosted revenue at our business.
Comments
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