Good value, solid marketing automation system
February 01, 2019

Good value, solid marketing automation system

Alyssa Storm | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

I work at a marketing agency and we use SharpSpring for our own email marketing needs, and for the email marketing needs of our clients. SharpSpring has allowed us to grow our own business and generate meaningful sales qualified leads for our clients.
  • Easy-to-use platform that makes marketing automation simple for both our agency and our clients. Great partner agency program that provides huge value for us.
  • Awesome VisitorID feature. VisitorID gives you the ability to see which individuals and companies are looking at your website.
  • Detailed email and website reports that provide key info and are easy to digest.
  • SharpSpring is not as robust as other marketing automation platforms. As a result, it lacks many features that other systems have and the site often glitches.
  • It's difficult to automate drip campaigns, notifications, etc., as the automation functionality is missing a number of key features.
  • CRM does not seem fully developed; it is not intuitive and lacking a lot of basic search/filtering functionally.
  • You may have to know a bit of HTML to design emails, as the pre-built templates can be a bit finicky.
  • SharpSpring has allowed us to generate meaningful leads for our clients, and as a result it has boosted revenue at our business.
Good for agencies that want to sell SharpSpring to their clients for email marketing automation. Not great as a CRM/sales solution as the CRM system needs a bit of work.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
7
Dynamic content
6
Ability to test dynamic content
6
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
4
Email deliverability reporting
6
List management
9
Triggered drip sequences
6
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
6
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
10
Standard reports
10
Custom reports
5
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
4
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated