My review
August 01, 2019

My review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We use the system for sales efforts and aarketing automatization. We have been using it for this year. The problems we have solved are: keeping all leads in one place from all sales people and being able to track when sales are happening and what to expect from each sales person. We also use it to create reports. We also solved the problem of mass email and content creation. Also we are able to see all communications done by our sales people with their contacts and are able to provide marketing material for them within the system.
  • Marketing automatization
  • Content and email creation
  • Campaign creation
  • Pipeline overview (Sales)
  • There are some reports that at the moment SharpSpring does not provide. Like communication reports in order to track follow up.
  • You can't add alternate email addresses to the contacts
  • Jr Sales people have no access to the marketing tool
  • We have increased our sales
  • Some people are still not using it to its full capacity
  • We are using it a lot for marketing so that has saved us money
SharpSpring provides more marketing features.
SharpSpring is a very good to be used as a marketing tool. It's also good in order to keep track of emails exchanged. We had some issues with the mail sync but they were very good at helping us. We are experiencing some email bounces. SharpSpring is also very good to create content so if that is something a company needs it is very well suited.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
4
Mobile optimization
6
Email deliverability reporting
6
List management
10
Triggered drip sequences
10
Lead nurturing automation
7
Lead scoring and grading
10
Data quality management
6
Automated sales alerts and tasks
10
Calendaring
6
Event/webinar marketing
8
Social sharing and campaigns
6
Social profile integration
6
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
10
Customizability
6
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated