Worth The Investment
October 31, 2019

Worth The Investment

Mary Monday | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with SharpSpring

We are a reseller of SharpSpring and use it for marketing our own company as well. For our clients, it is a valuable tool to gain insight into who is visiting their websites, allows them to trigger emails tailored to the needs of their leads, and to communicate on a regular basis with existing customers.

Pros

  • Automating responses and workflows to nurture leads in the sales funnel.
  • Track engagement and automatically assign lead scores.

Cons

  • Email creation tool needs work -- needs to enable embedding of videos (like Mailchimp, Campaign Monitor, etc.). Rendering across email clients is still an issue. Reporting analytics could be more in-depth.
  • Great ROI - Price point and functionality can't be beaten.
If you want nothing more than an email tool, SharpSpring is not for you. It shines in its totality as a marketing automation platform, lead scoring, and workflow definition. Workflows are easy to set up, lead scoring rules are easy to set. Metrics on website visitors and engagement are easy to view and track.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
7
Dynamic content
7
Ability to test dynamic content
7
Landing pages
Not Rated
A/B testing
7
Mobile optimization
8
Email deliverability reporting
3
List management
8
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
9
Event/webinar marketing
Not Rated
Social sharing and campaigns
5
Social profile integration
5
Dashboards
8
Standard reports
8
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
7
Customizability
Not Rated
Integration with Salesforce.com
6
Integration with Microsoft Dynamics CRM
6
Integration with SugarCRM
Not Rated

Comments

More Reviews of Constant Contact Lead Gen & CRM