CRM for dummies
April 03, 2020

CRM for dummies

Federico Lopez Arana | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

It is used across the whole organization, especially by the sales teams. It helps keep all our sales info in one place that can be accessed online. It is very easy to use and helps us keep track of our daily efforts.

Pros

  • It is easy to use.
  • Reports.
  • Centralized customer info.

Cons

  • Smartphone integration.
  • It helps you if you are a sales manager and have a sales team.
  • You can calculate how much you spent on certain event and how much income it generated.
When I worked at IBM I used another CRM but I really don't remember its name, however SharpSpring is much more user friendly.
If you have a large sales team and need to know how they are doing on a day to day basis, this is a very useful tool for you as a manager.

Constant Contact Lead Gen & CRM Feature Ratings

9.8
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
9
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
Event/webinar marketing
10
9.5
Social sharing and campaigns
9
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
Role-based workflow & approvals
10
Customizability
10

Comments

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