Overall Satisfaction with SharpSpring
We use SharpSpring across many departments. The tools it provides helps us with websites, emails, and social media. It gives us the ability to create forms, landing pages, emails, and automated workflows that can take customers down custom journeys. With it's easy to use drag and drop builders, we get to create professional content without knowing code or taking months of training.
- The support is very friendly and usually responds within an hour or two of submitting a support ticket. Their quick responses have been the difference between success and failure when we've faced time-sensitive tasks.
- SharpSpring is very easy to use and offers dozens of help docs and step-by-step videos.
- They listen to their customers! SharpSpring even offers feature requests where the community can make recommendations and vote on desired features.
- SharpSpring offers the ability to customize styling in many ways. However, I wish they had more options.
- We've been able to increase our newsletter subscribers by utilizing dynamic content.
- Our clients are happy with the level of analytics we can provide from campaigns and after sending emails.
- We've been able to complete tasks faster because of the drag and drop features.
- Our landing pages and emails are now mobile friendly without much effort, which means more professional looking content and higher conversions.
SharpSpring is excellent for businesses that want the full package for a very competitive price. We love the fact that everything we need for our marketing efforts is in one place and can be automated. SharpSpring may be less appropriate for someone who just wants a tool to send emails alone.
Constant Contact Lead Gen & CRM Feature Ratings
SharpSpring support is always helpful and friendly. They respond very quickly after submitting a support ticket.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
SharpSpring support took the time to create a custom step-by-step video walking me through a task that I now get to reference whenever I need.
The drag and drop builder along with their knowledgable support team, helps docs, and training videos.
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using