SharpSpring: A Solid, Affordable CRM Solution
August 05, 2020

SharpSpring: A Solid, Affordable CRM Solution

Jane Peeks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We use SharpSpring as the CRM for our company and we use our agency licenses for our clients. We were using a combination of multiple platforms before so coming to SharpSpring has helped simplify our workflow. Lead tracking and automated workflows have helped us immensely. The dynamic content for email campaigns allows us to use 1 campaign for multiple sections of our contact and lead lists.

Pros

  • Workflows
  • Email
  • Lead and Contact Tracking

Cons

  • Mobile App
  • HTML Editor
  • We add value to our clients by saving them money.
  • Real-time responsiveness
  • Improved time management
To me, SharpSpring is the winner over HubSpot. The functionality is all there at a fraction of the cost. There were some adjustment bumps coming into the platform but, the SharpSpring tech support was there to help us at every turn. I've been told the mobile app is under a complete overhaul and I'm looking forward to seeing what that looks like.
The cost of the SharpSpring CRM platform is affordable for small to medium-sized businesses but still has all the functionality of the ridiculously expensive platforms. The clients we switched are thrilled that we could save them thousands of dollars per year. I also really appreciate that we can request improvements or changes to the software to make it even more user-friendly.

Constant Contact Lead Gen & CRM Feature Ratings

8.0
WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
9
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
3
Email deliverability reporting
10
List management
10
Triggered drip sequences
Not Rated
9.5
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
9
9.0
Calendaring
9
Event/webinar marketing
Not Rated
9.0
Social sharing and campaigns
9
Social profile integration
9
9.3
Dashboards
9
Standard reports
9
Custom reports
10
8.3
API
9
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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