Don't Even Think About Building a Website Until You Look at Shopify!
Jeff Moriarty | TrustRadius Reviewer
August 09, 2017

Don't Even Think About Building a Website Until You Look at Shopify!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Basic

Overall Satisfaction with Shopify

We currently use Shopify for one of our websites and are in the process of moving our two Magento websites over to Shopify. Everyone in our organization uses Shopify in one way or another. From the customer service team, to the writers, to the marketers to the purchasers. Everyone that uses it loves it. Way more than using Magento.
  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
  • Themes - While you can find 3rd party themes, they need to expand their own offering of themes.
  • Reporting - While reporting is ok, I would like to see better reporting with the basic programs.
  • Plus Cost - The cost of Plus is too high. Maybe give all of the developer options for a certain price, and then if the customer wants the help/team with marketing work, there is a higher cost program.
  • Spend - The cost to run the website is so much cheaper now. You will be able to use those savings in other areas of your business.
  • Customization - Not as many options as Magento for customizing so I am sure some of our sales figures could be higher in some areas because a specific custom program we had for Magento they don't have for Shopify.
  • Time - It's so much easier to use. It has saved our customer service team a lot of trouble and issues using Shopify.
Shopify is so much cheaper to run and easier to use than Magento. As I mentioned before if you are a huge company, then yes, use Magento. But if you are a small to medium sized company, Shopify is a must and will save you time and money over the years of using it.
It is perfect for small to medium size businesses. Large $10 million plus companies may be better suited for Magento because of their budgets and team size, but if you are just getting online, have a small or medium sized company and not unlimited budgets, than Shopify is the best choice for you.

Shopify Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
9
Branding
7
Mobile storefront
9
Product variations
6
Website integration
9
Visual customization
7
CMS
8
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
9
Personalized recommendations
9
SEO
10
Multi-site management
5
Order processing
9
Inventory management
8
Shipping
9
Custom functionality
6