Should I ShopKeep?
June 12, 2018

Should I ShopKeep?

Audeee Berg, LEED AP | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ShopKeep

ShopKeep was our cloud-based POS system for a small brick/mortar retail store. We replaced it with a different cloud-based POS system. ShopKeep initially replaced a cash register to help manage inventory, track sales, COGS, margins, employee time.
  • It is easy to set up
  • It is easy to use
  • It is inexpensive
  • Very competent for a really really small business
  • They are completely understaffed in the engineering / product development.
  • They are a disaster in inventory control.
  • Financial reporting is inadequate.
  • I was unable to manage inventory
  • ShopKeep didn't integrate with my accounting software. I had to double enter all financial data.
  • Without inventory controls, all of my financial information was inaccurate. It is impossible to grow a business without accurate financial information.
ShopKeep is adequate for a small company on a limited budget that has no desire to grow past an embryo. As a business grows, Shopkeep becomes more of a deterrent as it is unable to accurately provide meaningful financial reports.