Item: ShopKeep
Rating: 1
Author: Audeee Berg, LEED AP

Overall Satisfaction with ShopKeep

Use Cases and Deployment Scope

ShopKeep was our cloud-based POS system for a small brick/mortar retail store. We replaced it with a different cloud-based POS system. ShopKeep initially replaced a cash register to help manage inventory, track sales, COGS, margins, employee time.

Pros and Cons

Pros

It is easy to set up
It is easy to use
It is inexpensive
Very competent for a really really small business

Cons

They are completely understaffed in the engineering / product development.
They are a disaster in inventory control.
Financial reporting is inadequate.

Return on Investment

I was unable to manage inventory
ShopKeep didn't integrate with my accounting software. I had to double enter all financial data.
Without inventory controls, all of my financial information was inaccurate. It is impossible to grow a business without accurate financial information.

Alternatives Considered

Lightspeed Retail

I dropped ShopKeep in favor of Lightspeed

Other Software Used

QuickBooks Pro, Lightspeed Retail

Likelihood to Recommend

ShopKeep is adequate for a small company on a limited budget that has no desire to grow past an embryo. As a business grows, Shopkeep becomes more of a deterrent as it is unable to accurately provide meaningful financial reports.

Comments

Please log in to join the conversation

Should I ShopKeep?