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Signal Is Secret and So Are Your Conversations
April 09, 2020

Signal Is Secret and So Are Your Conversations

Andy Abramson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Signal

More and more we need reliable and secure communication tools as corporate espionage is on the rise. Conversations with clients and staff need to be kept confidential. Signal offers one of the highest levels of encryption end to end, and because it's not using the Public Switched Telephone Network (PSTN) the call is not able to be intercepted, and with encryption, not able to be heard by prying ears or messages seen by prying eyes.
  • Encryption end to end
  • Audio quality
  • Ability to permanently delete messages and history
  • Needs to add video
  • Add time zone information so you don't call at the wrong time
  • Improve the interface, as it's too bland
  • I reach people who I need to more quickly.
  • It is a free service.
  • It provides my clients confidence in keeping things confidential that need to be.
Signal is far and away better and more feature-rich. Skype is no longer the app it used to be before Microsoft acquired it, and WhatsApp, while trying to be much like Signal with claims, has too many features that lead to a sense of insecurity as it's too widely used and used for too many things.
You don't really need support as the app just works. In the two plus years I've been using Signal, I've never needed to even look at support documentation to learn how to do something or have the app work. It just does. The best support is not needing to use it, and Signal meets that standard.

Do you think Signal Open Source Messenger delivers good value for the price?

Yes

Are you happy with Signal Open Source Messenger's feature set?

Yes

Did Signal Open Source Messenger live up to sales and marketing promises?

Yes

Did implementation of Signal Open Source Messenger go as expected?

Yes

Would you buy Signal Open Source Messenger again?

Yes

Signal is best when you want to keep a conversation confidential. The whole premise of Signal is privacy, based on keeping location, contents, and what's in the content private. By having the delete function and the time limit on messages, as well as auto-delete, messages that are seen are not left on the device longer than they need to be. It's not appropriate for simple regular chatting or sending files that need to be shared. That's not its strong suit. What is its strong suit is the peace of mind that your confidential conversations are meant to be kept that way.