Item: airSlate SignNow
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Our initial purchase decision came at the height of the COVID pandemic when we needed to begin offering relief to customers unable to pay their bills. SignNow allowed us to provide an electronic form on our website that could be completed, signed, and submitted without having to come into our office. Since then, Sales and the Board of Directors have begun using it for contracts and important documents inside and outside our company.

Pros and Cons

Single sign on
Ease of use
Automatically recognizing fields
Excellent support and customer service

The Account Management portion of the site doesn't fit with the rest of the utility. Updating that to match the look and feel of the rest of SignNow would be nice. It's just very utilitarian.

Return on Investment

Time saved with reusable templates
Get contracts approved and signed more quickly
Increased collaboration

Key Insights

Do you think airSlate SignNow delivers good value for the price?

Yes

Are you happy with airSlate SignNow's feature set?

Yes

Did airSlate SignNow live up to sales and marketing promises?

Yes

Did implementation of airSlate SignNow go as expected?

Yes

Would you buy airSlate SignNow again?

Yes

Likelihood to Recommend

SignNow is easy to set up and easier for users - usually requiring little to no training to get started. We love the signing links that can be created and posted on our website and the ability to create shared folders within the platform that can be used by members of the same team (Accounting, Sales, etc.) without having to share logins. The biggest downside for us was having to involve Support to enable SSO. It would be nice to be able to turn that on and configure it on our own, but that's a minor inconvenience in the scope of things.

Excellent solution to many of your business document problems

Overall Satisfaction with SignNow