SimpleTexting...simple and effective!
November 19, 2019

SimpleTexting...simple and effective!

Kim Allen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SimpleTexting

SimpleTexting is being used as a way to communicate and send offers to our customers. The Marketing department manages the use of it, the offers, the scheduling, etc.
  • SimpleTexting is easy to use. Multiple users can access the dashboard and send texts and manage contacts
  • We have had great success running multiple promotions at once by using different keywords to trigger various offers. For example, one keyword will trigger a free service, and another keyword will trigger a discount off product or service.
  • Simpletexting lets us segment our list which is extremely helpful in sending out market specific offers
  • It would be nice to have more characters to use in the body of the text.
  • Some of our quick, immediate turn around offers showed instant redemption and incremental revenue we usually would not have received.
I have never had an issue with SimpleTexting and they are super helpful and quick when I have questions. They also worked with me to give me an additional discount when I was willing to pay upfront.

Do you think SimpleTexting delivers good value for the price?

Yes

Are you happy with SimpleTexting's feature set?

Yes

Did SimpleTexting live up to sales and marketing promises?

Yes

Did implementation of SimpleTexting go as expected?

Yes

Would you buy SimpleTexting again?

Yes

It is well suited for a general overall customer base. Although we can segment a little by geographical area, we cannot segment based on individuals.