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SimpleTexting

Score7.6 out of 10

29 Reviews and Ratings

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What is SimpleTexting?

SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.

Categories & Use Cases

Media

Screenshot of Send messages to groups
Screenshot of Have 1-on-1 conversations
Screenshot of Text-to-join keywords
Screenshot of Useful, built-in apps

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Screenshot of Send messages to groups

Reviews

What users are saying about SimpleTexting.
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SimpleTexting allowed easier communication and reduced no shows

Incentivized
Verified User
Administrator in Professional Services (11-50 employees employees)

Use Cases and Deployment Scope

We began using SimpleTexting during the beginning of the pandemic so that our clients could text in that they had arrived versus having to sit in a lobby with other clients. This way we could bring them straight into their room and bypass being in a confined space with others.

It allowed our clients to quickly and easily message us for arrival and any questions or updates. It was an added form of communication that our clients used daily.

Pros

  • Broadening communication options
  • User friendly functionality
  • Competitive and fair pricing
  • Searchability and organization of information
  • Campaign texts

Cons

  • Porting your number out

Return on Investment

  • Reduced no shows
  • Improved communication with clients

Triple threat — great product, great features, great price

Incentivized
Dana NorthView profile
Marketing Director in Marketing at World Relief (501-1000 employees employees)

Use Cases and Deployment Scope

We use SimpleTexting to engage with monthly supporters. It's a perk monthly donors receive when they sign up, and through texting, they have access to exclusive content that is just for them, or they receive it before others. We also solicit feedback and enjoy hearing from supporters through SimpleTexting as well. For us, it's a way to highlight the relational aspect of joining our organization as a supporter and the nature that the organization and its donors are in the work together.

Pros

  • Easy, quick and simple set-up, you can hit the ground running
  • Tracking texts sent, texts received for easy communication
  • Ways for people to sign-up and opt-in to receive texts is easy and clear

Cons

  • It has been difficult to use the platform on one account for more than one purpose (toll-free texting AND shortcodes, for example)
  • I don't hear about product updates unless I visit the website; it would be beneficial if there were even a newsletter for existing customers
  • There isn't an integration for our organization's current CRM

Most Important Features

  • Two-way texting
  • Affordability
  • Contact sign-up/import

Return on Investment

  • Increased donor communications (frequency and channel)

Other Software Used

Asana, Microsoft Teams, Sprout Social, Mailchimp

SimpleTexting - it's THAT SIMPLE!

Incentivized
Katie TurnerView profile
Director Of Operations at Student Mobilization (201-500 employees employees)

Use Cases and Deployment Scope

We use this to communicate with attendees during a conference for announcements and schedule changes. It also serves as a reminder to students on our campuses about different events or details regarding an event they are already coming to. As Gen Z could agree that email seems obsolete to them, their phone usage is still incredibly high so we know this meets them where they're at to get pertinent information to them.

Pros

  • Easy to use - app on your phone to send quickly.
  • Make different lists of people.
  • Can schedule texts to go out ahead of time.

Cons

  • Estimating carrier charges better.
  • There's a plan that has 7500 texts and then the next plan up is a ton more so I'd love to see one that's more in between for our use.

Most Important Features

  • Scheduling texts ahead of time.
  • Sending the same message to multiple lists.
  • The annual plan allows for more messages to send at a specific time of year than others.

Return on Investment

  • We do not use it for selling purposes, however it does inform our audience!

Other Software Used

Microsoft 365 (formerly Office 365), Apple iCloud, Square POS

SimpleTexting is a powerful and simple text-marketing solution

Incentivized
Jordan SherrodView profile
Major Client Strategy and Retention Manager in Marketing at M Roberts Digital (11-50 employees employees)

Use Cases and Deployment Scope

We use SimpleTexting to solve our clients' marketing needs. SimpleTexting is part of our larger integration and marketing strategy for clients in all kinds of industries. Most recently we used SimpleTexting to spread the word to fans about upcoming games for a Minor League Baseball Team! The loyal fans truly appreciated being in the know as to when the games were going to be. SimpleTexting helped our client keep their fans engaged.

Pros

  • Keep fans engaged and updated.
  • Integrating with other software programs.
  • User friendly interface.

Cons

  • Could have better options for drip campaigns.

Most Important Features

  • Message Scheduling.
  • Automated Legal Opt-In Messages.
  • App Integration.

Return on Investment

  • Customer Loyalty.
  • Costumer Engagement.

Alternatives Considered

Textedly

Other Software Used

Adobe After Effects, Adobe Premiere Pro, Constant Contact

SimpleTexting is amazing for religious organizations

Incentivized
barbara graham
Communications Coordinator in Customer Service at nazarene all nations (51-200 employees employees)

Use Cases and Deployment Scope

We use SimpleTexting strictly for mass communication from organization to members and department staff.

Pros

  • customer service is great with responding to questions and concerns

Cons

  • I feel they can improve with the number of characters that can be sent out

Most Important Features

  • mass text messaging is most important feature for us
  • easy one word way to subscribe

Return on Investment

  • with SimpleTexting we have been able to increase our community engagement number of volunteers, have an increase in live streaming views.

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