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SimpleTexting

SimpleTexting

Overview

What is SimpleTexting?

SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.

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Recent Reviews

TrustRadius Insights

SimpleTexting offers a versatile set of use cases that cater to a diverse range of needs. With its monthly supporter engagement feature, …
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Pricing

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500 credits

$29

Cloud
per month

1,000 credits

$49

Cloud
per month

2,000 credits

$79

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://simpletexting.com/pricing/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Details

What is SimpleTexting?

SimpleTexting’s text marketing features are used by companies, small businesses, nonprofits, healthcare providers, churches, and other organizations to reach their audiences by sending mass text alerts, providing customer service, or creating automated campaigns.

SimpleTexting Screenshots

Screenshot of Send messages to groupsScreenshot of Have 1-on-1 conversationsScreenshot of Text-to-join keywordsScreenshot of Useful, built-in apps

SimpleTexting Video

Reach Customers with Text Messages

SimpleTexting Competitors

SimpleTexting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.

SimpleTexting starts at $29.

Textedly, EZ Texting, and Textmagic are common alternatives for SimpleTexting.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of SimpleTexting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(29)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SimpleTexting offers a versatile set of use cases that cater to a diverse range of needs. With its monthly supporter engagement feature, users can connect with their supporters by providing exclusive content and gathering valuable feedback. The short-code setup enables churches to instantly reach out to visitors and keep them updated on various ministries.

For marketing purposes, SimpleTexting serves as both a mass and niche marketing tool, allowing users to send personalized messages, as well as links, forms, and surveys. It proves particularly useful in communicating with conference attendees, providing timely announcements and accommodating schedule changes. Moreover, SimpleTexting meets the communication preferences of Gen Z individuals who find email obsolete.

Non-profit organizations and sports teams also benefit from SimpleTexting's capabilities. A minor league baseball team utilizes it to inform fans about upcoming games and maintain their engagement. Meanwhile, a weather consulting service effectively delivers weather updates and associated PDFs to clients. In the healthcare sector, SimpleTexting aids in sending news updates and deals to patients.

The product provides seamless communication experiences for appointment reminders, connecting with unreachable clients via phone, notifying clients of upcoming program offerings, and ensuring fitness boutique studio owners are informed about retail lookbook releases.

It is an effective tool for creating connections beyond event encounters through keyword texting and automatic replies, linking new acquaintances to online communities. Marketing departments utilize SimpleTexting for customer communication and offers dissemination while onsite marketing campaigns employ it to distribute rewards to potential users for engaging with platforms.

Additionally, SimpleTexting streamlines mass communication within organizations by sending reminders for appointments and reaching out to individuals who cannot be contacted by phone. Meal packing events become organized more efficiently with SimpleTexting by engaging populations and volunteers while enhancing the overall client experience.

For churches without an email newsletter system, SimpleTexting facilitates updates and reminders transmission to congregations. App developers leverage the product's capabilities for driving app downloads via SMS shortcodes. By sending mass text messages, SimpleTexting allows organizations to disseminate project donation requests and live streaming alerts to volunteers, supporters, and donors.

On the internal front, SimpleTexting proves invaluable for sending immediate messages to staff, members, and guests. The platform boosts attendance and social media live views. It is also employed for marketing purposes by promoting coding classes and events while being a vital channel for critical customer communication. Lastly, SimpleTexting assists in contacting leads in the homebuilding industry, ensuring efficient communication tracking through a linked database system.

Users commonly recommend SimpleTexting for its affordability and helpful staff. They suggest that small brands looking to get started, especially for recruiting purposes, should consider using SimpleTexting. Many users find the interface easy to use, customizable, and appreciate the user-friendly dashboard. Outstanding customer support is also frequently mentioned as a positive aspect of SimpleTexting. Users recommend it for companies that want an easy-to-use interface for sending customizable texts. SimpleTexting is also praised for its great communication tool, ease of installation, and simplicity. Additionally, users find the customer service to be great and comprehensive support is available through helpful tutorial videos.

Attribute Ratings

Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
November 10, 2021

SimpleTexting is amazing!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
With SimpleTexting updating little things here and there almost daily. We reach out to their support team constantly. They have one of the best response rates I have ever experienced! Normally it takes less than a minute to speak to a real person, but even if they are busy they have an answer bot send you articles to see if you can solve the issue yourself first! One of the best support teams ever!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Anything I have contacted SimpleTexting, they have been very quick to respond and have provided great customer service. I am happy to know as a customer that if there is ever an issue, it will be solved in an expeditious manner. Their customer service is A plus and couldn't have been better.
Bohdan Cole | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
A lot of false hope and false promises and people saying 'it should be fixed soon' and also what seems to be a lot of ignorance and people in denial over their glitches, which I have had to explain to their support team numerous times. It's challenging. I remain with them because I have credits left to use and I have not had a chance to evaluate a new platform yet.
Nate Hilpert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
They replied quickly and went above and beyond to help me fix my issues. For instance, we had two billing issues, and one customer service rep made a custom and creative solution to help save us money with no effort on our part. Any experience we've had, they replied quickly and kindly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Always quick to help. We appreciate the fact that any of our users can log on and within less than 2 minutes or so get a quick answer to our questions. We have faced limits to our contacts but have when needed, but have gotten that limit increased quickly when we needed and appreciate that.
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