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A Streamlined Hosting Option.
June 16, 2023

A Streamlined Hosting Option.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SiteGround

We used Siteground as an all-in-one solution for purchasing a domain, shared website hosting, and email for our business website. We wanted a platform that was user-friendly and easy to navigate on the technical back end. Through C Panel, we set up a self-hosted WordPress website, including e-commerce, and were able to set up multiple mailboxes. We needed a solution that allowed us the ability to do things ourselves but also have support when needed.
  • Customer Support.
  • Straight Forward C Panel Interface.
  • Ease of Use.
  • Some nested menus can make certain things hard to find.
  • Too many add-ons/upsells at times.
  • Domains are more expensive than other sites.
  • Affordability.
  • Ease of Use.
  • Customer Service.
  • Reliable Website.
  • Consistent modes of communication with customers.
SiteGround had superior customer service and site uptime. Overall we found SiteGround, an easier provider to work with, both from a user interface and customer experience perspective. It was much easier to set up a WordPress build using SiteGround than through iPage, and we found managing domains generally easier with SiteGround. The costs between the two were fairly comparable, but we previously had billing issues with iPage.

Do you think SiteGround delivers good value for the price?

Yes

Are you happy with SiteGround's feature set?

Yes

Did SiteGround live up to sales and marketing promises?

Yes

Did implementation of SiteGround go as expected?

Yes

Would you buy SiteGround again?

Yes

I have always found Siteground easy to use for setting up a website. They have a built-in WordPress installer that makes going from hosting to building a simple process. When I've encountered issues, I've found their customer service always to be available and responsive. They've even gone above and beyond to help resolve specific technical issues outside of the service. It is also, overall, a very affordable hosting provider. If you need large bandwidth or highly advanced features, you would want to look at packages or providers that would support those options.