SiteGround is Awesome
August 31, 2017

SiteGround is Awesome

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SiteGround Web Hosting

We have several websites hosted on SiteGround. We have 3 live websites along with development websites on siteground. It's been used across the whole organization. Siteground service is reliable. The server is very fast and as a result, the sites take less time to load which helps us to attract users to our websites. Their customer service is fast and have experts who reach out to you in a timely manner if the server is down. They follow up with you to make sure the ticket is resolved.
  • Customer service
  • Resolving tickets fast
  • Overall Pricing
  • Developer Support
  • Server CPU Speed
  • Caching pages
  • Managed shared hosting
  • ROI is high
  • Most of the revenue is generated through the websites
  • Pricing option is flexible.
In terms of customer support in resolving tickets, I believe SiteGround is much better than others out there. Unlike Bluehost which when reached puts your call on hold and have longer waiting queues then SiteGround. They do followup to see if you are running into issues. They have proper documentation and tutorial videos to setup your domain.
The customer service is fast and responsive. The pricing options are flexible. They provide free SSL service. In case of development, they provide a free domain name. Also you can have daily and weekly backups for your live site. Amazing cPanel interface which makes it easy for you to explore the addons which you can install on your web server.