Whimsical

Whimsical

About TrustRadius Scoring
Score 8.4 out of 100
Whimsical

Overview

Recent Reviews

Amazing and versatile product

9
July 14, 2021
We are using Whimsical for a variety of things in our marketing department - student flow on landing pages/campaign advertising, website …
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Less swirl / more collaboration

10
May 03, 2021
We use Whimsical to quickly and effectively workflow new processes, visualize complicated systems, and collaborate on new ideas. We love …
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Collaboration and ideation done right

8
April 15, 2021
Whimsical is used by the Product, Product Design, and Brand Marketing departments. It used used for live whiteboard collaboration, mind …
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Whimsical is Wonderful

10
March 19, 2020
We use Whimsical for quick and efficient user flow mapping, sitemapping, and wireframing for our web development clients. It's an amazing …

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Pricing

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What is Whimsical?

Whimsical is a visual workspace application from the company of the same name in Denver, allowing users to create collaborative wireframes, mindmaps, flowcharts, and sticky notes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Whimsical?

Whimsical is a visual workspace application from the company of the same name in Denver, allowing users to create collaborative wireframes, mindmaps, flowcharts, and sticky notes.

Whimsical Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Whimsical?

Whimsical is a visual workspace application from the company of the same name in Denver, allowing users to create collaborative wireframes, mindmaps, flowcharts, and sticky notes.

What is Whimsical's best feature?

Reviewers rate Support Rating highest, with a score of 6.8.

Who uses Whimsical?

The most common users of Whimsical are from Enterprises (1,001+ employees) and the Computer Software industry.

Reviews and Ratings

 (33)

Ratings

Reviews

(1-8 of 8)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
We use whimscial to visualize a lead management process diagram for internal teams. This is primarily used by Sales and Marketing and helps demystify how leads move through the system. It helps facilitate conversations around lead flow, volume, and routing logic.
  • Visualize process flows
  • Allow for comments and feedback
  • Enable collaboration in designing diagrams
  • Inserting links is not intuitive or user friendly
  • Editing diagrams can get frustrating and tedious
For visualizing or mapping a flow, Whimsical works really well. It may be less useful for sharing feedback and comments are that diagram and thus limits the tools ability to be a hub for discussion.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Whimsical for a variety of things in our marketing department - student flow on landing pages/campaign advertising, website and landing page mockups, group meetings/brainstorming... there's so much you can do. It simplifies our creative thought process by having one source of truth. We use it during staff meetings to brainstorm and have a definitive direction to execute.
  • Simple to use
  • Tons of uses
  • Can be customized with themeing
  • Can organize all your boards pretty much however you want
  • Kind of want to see some of the functionality of other similar apps like Miro but the app is great at what it does
  • Folder structure takes a little time to get used to
  • Nitpicking here but not a big fan of the default font
You can find a use for this app if you are communicating any type of idea. The capability is pretty much limitless.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Whimsical is being used by the entire organization and, as it's very flexible, it can be used for different teams on many stages of our digital projects. So we can use it on project planning, definitions, creative process, and even before developing our CMS as it makes the content structure planning more seamless.
  • Project sharing
  • Collaboration between workmates
  • Easy to use
  • Mobile support is non existant
  • Native app for mobile
  • Performance on older hardware is not so good
For planning purposes, ideation process and content organization in general, Whimsical is an awesome tool in our workflow. It can be used by management teams as well by Creative and Development. Also, if you need to explain a more complex idea or process, it's perfect since you can use visual tools to describe it better.
It's very easy to use and has a great set of tools even on the free plan.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Whimsical to quickly and effectively workflow new processes, visualize complicated systems, and collaborate on new ideas. We love how easy it is to get started and the way the product is designed allows for really nice cross-functional collaboration.
  • Process mapping
  • Workflow visualization
  • Collaboration
  • It can be a little frustrating trying to line things up exactly right but that's probably more user error than anything
Whimsical is great if you're trying to quickly visualize something without high fidelity designs. It won't replace your design tools, but it's an awesome way to document processes in an easily digestible format. It really can't be beat for remote collaboration either. We've found it reduces swirl in meetings and allows us to get things done faster.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Whimsical is used by the Product, Product Design, and Brand Marketing departments. It used used for live whiteboard collaboration, mind mapping user journeys, wire framing, and other collaborative—early stage—projects. It’s has replaced our reliance on similar tools like Balsamic, InVision’s Freehand, draw.io, and other such tools by offering the same abilities. Not only are these tools in one application, but they are available concurrently allowing for free form collaboration and more complete and complicated projects.
  • White-boarding.
  • Mind mapping.
  • Journey mapping.
  • Retros.
  • Technical mapping.
  • User flows.
  • Wire framing.
  • Ideation sessions.
  • Export.
  • Sharing with stakeholders.
  • Temporary collaboration permissions.
Whimsical excels in early stage projects when details are not defined and exploration needs to be encouraged. It may not be the right tool for final output as the fidelity is basic and the ability to output artifacts is limited. Ideally it is used to refine and scope ideas allowing for another more refined tool to take over.
Sarah Littlefield | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Whimsical as a UX designer to present user flows and information hierarchy to my team members inside of the organization and to clients when pitching ideas.
  • Very learnable and memorable.
  • Easy to present.
  • Ability to comment.
  • Ability to share.
  • Simple interface.
  • Customization of colors would be nice.
  • Adding chains can be finicky.
  • Moving boxes around is clunky - interferes with connections.
Any kind of hierarchy structure is easy to show as well as processes and connections. We use it to make org charts and user experience flows, as well as wireframes. It's pretty simple in features, so if you needed to do compex arrangements, it could be burdensome.
I've never used the support for Whimsical.
Brianne Matthias | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I've used whimsical for a multitude of projects, however, my favorite to date was mapping out the workflow for our new onboarding system. I was able to present my team with a clear explanation and reason behind each step as well as provide a reference for future team members. We often use Whimsical as a workflow tracker and mind-mapping exercise.
  • Mindmapping.
  • Workflow.
  • Business/department structure building.
  • Basic wireframe builds.
  • The ability to share is a bit lacking (you can only share the link if the document is public).
  • Would be great if we had the ability to make the notes smaller.
Best suited for mind-mapping exercises. I use it with my clients to build out new processes and org charts. There are so many departments that can benefit from the product: HR, IT, Customer Service, Design, etc. The only challenge is how the individual would like to utilize it. I don't know that it's best as a board for notes and ideas. It would be a little difficult to codify with the platform.
I reached out to support, as I was interested in possibly investing in the organization, and they quickly and happily informed me they are a bootstrap organization and do not take on investors at this time. The swift response and information readily available for my consumption was extremely helpful and shows how solid the team behind it is.
Andrea Hester | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Whimsical for quick and efficient user flow mapping, sitemapping, and wireframing for our web development clients. It's an amazing tool that makes sketching and thought mapping quick and easy. It's actually quicker than hand sketching, and it's superior in that it allows easy collaboration for our remote team.
  • Simple low fidelity wireframing
  • Site mapping
  • User flow mapping
  • Limited design capabilities for more detailed wireframing
Whimsical is a great tool for both novices and experts. It's super simple to learn - if you can draw flow charts (or actually even if you can't!), you can use Whimsical. If you're looking for a tool for high fidelity designing and wiremapping, this is not it. But if you're looking for something for quick and easy concept mapping, it's the best one out there.
I've never needed to use Whimsical's customer support. I've been able to intuitively find answers to any questions about using the app. The tool is completely intuitive. I'm annoyed that I'm still typing and that this question is required even though it's not applicable to my use of the application.