Great for Marketers
September 12, 2019

Great for Marketers

Sarrah Fanny | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

Smartlook is used by the Digital Team to review behavior of users on our website. These insights help us identify ways to test and optimize our landing pages and create a better user experience.
  • Record sessions while protecting user privacy
  • Shows funnels of user behavior through events
  • User friendly platform and easy to use
  • Wish we could record sessions through iFrames
  • Wish the platform suggested events to monitor
Smartlook has more options than Hotjar, an easier interface to use, and allows more sessions to be recorded.
I have not yet had to contact support.

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

Great for Marketing and UX teams that are on a budget but need to be able to measure results and take action very quickly.