Overall Satisfaction with Smartlook
Smartlook is used by the Digital Team to review behavior of users on our website. These insights help us identify ways to test and optimize our landing pages and create a better user experience.
- Record sessions while protecting user privacy
- Shows funnels of user behavior through events
- User friendly platform and easy to use
- Wish we could record sessions through iFrames
- Wish the platform suggested events to monitor
Smartlook has more options than Hotjar, an easier interface to use, and allows more sessions to be recorded.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes