Smartlook is a smart choice
November 02, 2019

Smartlook is a smart choice

Steven Wickham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

We are using Smartlook as a marketing aide to track visitors to our website and to see their journey, i.e which pages they are viewing and if and where they drop off before completing registration. Using this invaluable info we can make changes to our message in our advertisements or to the info on the website.
  • It identifies the origin of the user in terms of URL.
  • We can see if our sign up form is being completed fully and submitted.
  • We can see which products on the website are viewed most often.
  • Information from filters can't always be downloaded.
  • It has allowed me to modify my message and bring in more customers.
A bit slow to respond, but they usually do so by the next day.

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

It is well suited for tracking the customer journey within your website.