Smartlook is a fantastic way to help you improve your website and customer journey.
November 06, 2019

Smartlook is a fantastic way to help you improve your website and customer journey.

Vadim Shchedrinski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

We implemented Smartlook to help us better understand our users needs. We are able to see any issues that they have with using our website and what content they are looking for. This is a great tool for any organization and we recommend it highly to our clients and business partners.
  • Tracking user actions.
  • Understanding customer journey
  • Helping us make business decisions.
  • Not enough time has passed however, we did implement some improvements on your website.
Great chat feature and immediate help!

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

Any business with a website where you want to know what your customers are doing and how you can improve your process. This is quite an amazing tool and we are planning on using it extensively in the future.