Review by Smartlook User
October 21, 2021

Review by Smartlook User

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

I have been using Smartlook for my personal games. This helped me to see where the users were dropping in the first session, so after fixing it my game retention was increased.
  • It helped me where errors were coming.
  • It helped me optimize my game.
  • It helped me to understand in some devices my game was not working, but in other platforms I didn't see anything.
  • I think for what I need it was enough.
  • I think if your decrease the price that will be much better for indie developers. For some games, we need at least 2 months to track and understand the data.
I didn't go for support so far.
It helps to improve my business.

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

For me, it will always be helpful to record user sessions and understand user behaviour.