Smartlook Review
October 21, 2021
Smartlook Review

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
We use SmartLook to see how people are interacting on our website to make sure that the content and layout are user-friendly. If it's not then we can change it. If it is then we leave it. Without Smartlook we would not be able to do this.
Pros
- Record.
- Ability to narrow down search criteria.
- User friendly.
Cons
- Heat maps.
- Being able to delete the recording when viewed.
- ROI definitely.
- Conversions.
- Geographic locations.
Hotjar is more expensive but it does have some better features and runs a bit smoother. I would still stick with SmartLook though as it's better priced and does what we need it to do.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes
Comments
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