Overall Satisfaction with Smartlook
Smartlook is our central tool when making UX optimization decisions for our landings through A / B Testing. It provides complete and relevant information about navigation, clicks and behaviors that help us maximize conversion. It is used by both the marketing area, to define the contents that it places in each section of the web, and the programmers, to understand the flows of use of the products and improve the experience.
- Click tracking.
- Heatmap for mobile experience.
- Website viewing percentage.
- It is not easy to understand what data the heatmaps are built with.
It is a complete tool, comfortable to use and with a very good interface that makes it easy to understand the data.
It is a tool with a clear and modern interface, the data is easily understood and can be shared with other users in the organization.
In the initial survey of tools, Smartlook is the one that offered the best starter package for a small company like ours.
Do you think Smartlook delivers good value for the price?
Are you happy with Smartlook's feature set?
Did Smartlook live up to sales and marketing promises?
Did implementation of Smartlook go as expected?
Would you buy Smartlook again?
The free version is extremely useful for starting projects, like ours, it allows you to understand the behavior of your users and make improvements based on real usage information and not only on what we think may be best for the client. We have no experience with the paid version, but it seems very complete in terms of its functionality.