ATS - craving for the simple, yet functional
September 23, 2016

ATS - craving for the simple, yet functional

Gareth Meredith | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SmartRecruiters

  • AOL's ATS for all applicants
  • It is used globally
  • Every recruiter and hiring manager in every site across our global network
  • It has good mobile functionality
  • You don't need a resume to apply; you can apply using a Linkedin profile
  • You can schedule interviews and track this via the tool
  • Limited data reporting capability
  • Lack on willingness to create better functionality through bespoke requests
  • Very poor search functionality
  • Does not have the ability to talent pool/pipeline candidates effectively
  • Cannot link to all job boards and therefore skews 'source of hire' reporting functionalilty
  • Centralised help desk is very 'tech heavy' and forgets that we are customers and need to use our language and not theirs
  • Candidate name search is not intuitive
I cannot really comment on this as I don't have enough candidate experience data to know.
For the most part they seem to navigate their way around the required fields. Functionality for hiring managers in intuitive.
  • Lack of ability to pipeline candidates therefore misses out on our strategic objectives
  • Is a visible tool for hiring managers and therefore enables them to collaborate/own the recruitment process
  • Has limited data/reporting functionality which prohibits HR dashboard vision
SmartRecruiters is great for bulk recruitment activities. Tt's easy to sort large volumes of candidates and send bulk messages to groups, eased by the fact that you can segment them easily by the stage they are in the process. The fall down is the more strategic side - being able to effectively pipeline candidates; effectively search candidate names and then place into talent pools.

SmartRecruiters Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts

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