The Choice of Christian Brothers Franchisee's
November 21, 2016

The Choice of Christian Brothers Franchisee's

Brett Clancy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SmartRecruiters

At Christian Brothers Automotive, I am a franchisee and have been using smartrecruiters through our corporate body since I came to the CBA Family. I work in conjunction with our corporate recruiters who share in the recruiting efforts. SmartRecruiters is the only tool we use across the entire organization as it allows us to generate leads organically at the shop level and to receive candidates from the corporate recruiters. In addition, it allows for a central place for applicants to enter and be tracked through our recruitment efforts. I also rely on the ability for the corporate recruiters to review candidates I have identified and join me in the hiring process. A wise man seeks much counsel!

Another strength of the SmartRecruiter tool is the integration with the ads we place for positions and the ability for applicants to apply and upload resumes directly to the tool - thus beginning the process with us. I also have the ability to send correspondence to potential recruits and have all of the activity with the individual tracked and subsequently archived. This also gives us familiarity with people who may apply for a job with us but have been previously rejected for whatever reason. We then have the ability to retain our knowledge of particular individuals and gauge whether they have exhibited any growth since our last interaction with them.
  • SmartRecruiters gives us the ability to link and share candidate information with the home office as well as with the other 157 Christian Brothers locations across the country.
  • Uploading to specific publications is a snap and the subsequent integration with the tool for uploading resumes is excellent.
  • Notifications of new candidates comes through email which enables passive monitoring even wen we do not have an active posting.
  • The learning curve for SmartRecruiters can be a little difficult but there are videos and our corporate staff to help us through them.
  • Finding candidates in the system can be a little challenging, Not always as intuitive as I would like.
  • Getting an existing candidate that you have spoken with in the past integrated into a current posting is difficult. Needs to be easier to add an outsider to the current mix of candidates for a position.
I only say nine as there are some things that can not be controlled by the tool. I still have to do the work of communicating with the candidate. However, this tool provides the best possible vehicle for facilitating communications between our company and the candidate. Also - the candidate gets input from our corporate office and contributes to the feeling that the candidate is joining an organization bigger than just one location.
Overall the tool is easy and intuitive for hiring managers to use and see what other members of the team have observed with evaluating individual candidates. The only challenge is in the resurrection of past applicants that have been archived and getting them folded into the latest opportunity offered by our company. For example, a candidate that applied 2 years ago and was narrowly beaten out by another candidate; we would like to approach them about future positions and integrate them into the current job opportunity. This can be difficult.
  • We have had great experience with the tool and have made choices that have resulted in good hires and long term longevity of the people we hire.
  • ROI has been measured in how long we keep an individual. Our ability to attract quality individuals results in better hiring with equates to less recruiting.
  • Time and efficiency in the hiring process are greatly enhanced with the integration of the job postings and subsequent management of the candidates with easy communications throughout the entire process.
We use SmartRecruiters chiefly because our corporate office has adopted it.

The thing SmartRecruiters does is facilitate sharing of insights on a particular candidate by all members of the team; from corporate partners to individuals at our shop location who are on the hiring team. At Christian Brothers, we all work together to bring forth a particular culture and we rely on each other to help with critical decisions such as staffing. The cost of a bad hire is substantially reduced when using this tool due to the collaboration it affords us.

Some scenarios where this tool would not be as beneficial is if you are part of an organization that does not have a wide array of individuals that need to share and comment on specific candidates or hiring scenarios. However, the case can still be made that the integration gained with job postings and subsequent tracking of candidates is priceless!

SmartRecruiters Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts