Good basic tool
April 30, 2018

Good basic tool

Emily Tennant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SmartRecruiters

We use it in the recruiting department to manage external applicants. We have many users who work remotely and log in via smartphone, tablet, laptop, and desktop and needed a platform that can be used across multiple verticals. This works flawlessly and interchangeably on a MAC, a PC, or a smartphone.


  • Easy to use
  • Fast
  • Easy to sponsor an ad on multiple platforms
  • Even my "non-tech savvy" employees can navigate this easily
  • Very quick to navigate
  • Logical approach to a recruiting tool


  • Customer service is great but more "glitches" than I'd like
  • No ability to text candidates, emails are clunky
  • It's expensive compared to other similar platforms (paid version)
  • Not as easy to customize
  • Limited reporting features
It's very basic but met our needs. We needed something more complicated than the free version. I really like that they stand behind their product and you can try before you buy. I would have loved to be able to customize a little bit more (especially in the reporting) but I'm pretty happy with it.
Easy if managed by only a few people. You have to make sure to keep moving a candidate through he process for accurate reporting. I could easily spiral out of control if there are too many cooks in the kitchen. Notes are not visible to everyone which can be frustrating.
  • All in one platform
  • Easy to manage candidates- more efficient recruiting
  • Expensive compared to competition
  • Faster job requisition management
I like PCRecruiter better if you're trained to use a more robust ATS, this is a good basic one.
Well suited for a basic application for a medium sized business where everything is funneled through 1 or 2 users. It would be a little clunky for a very small business (less than 75 employees) as you wouldn't use it regularly enough to remember some of the operating quirks. There are very few platforms specifically for the mid sized business market and this one definitely delivers the needs of that niche.

SmartRecruiters Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Not Rated
Notifications and Alerts


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