Item: SmartRecruiters
Rating: 8
Author: Emily Tennant

Use Cases and Deployment Scope

We use it in the recruiting department to manage external applicants. We have many users who work remotely and log in via smartphone, tablet, laptop, and desktop and needed a platform that can be used across multiple verticals. This works flawlessly and interchangeably on a MAC, a PC, or a smartphone.

Pros and Cons

Easy to use
Fast
Easy to sponsor an ad on multiple platforms
Even my "non-tech savvy" employees can navigate this easily
Very quick to navigate
Logical approach to a recruiting tool

Customer service is great but more "glitches" than I'd like
No ability to text candidates, emails are clunky
It's expensive compared to other similar platforms (paid version)
Not as easy to customize
Limited reporting features

Candidate Experience

It's very basic but met our needs. We needed something more complicated than the free version. I really like that they stand behind their product and you can try before you buy. I would have loved to be able to customize a little bit more (especially in the reporting) but I'm pretty happy with it.

Usability for Hiring Managers

Easy if managed by only a few people. You have to make sure to keep moving a candidate through he process for accurate reporting. I could easily spiral out of control if there are too many cooks in the kitchen. Notes are not visible to everyone which can be frustrating.

Return on Investment

All in one platform
Easy to manage candidates- more efficient recruiting
Expensive compared to competition
Faster job requisition management

Alternatives Considered

PCRecruiter

I like PCRecruiter better if you're trained to use a more robust ATS, this is a good basic one.

Likelihood to Recommend

Well suited for a basic application for a medium sized business where everything is funneled through 1 or 2 users. It would be a little clunky for a very small business (less than 75 employees) as you wouldn't use it regularly enough to remember some of the operating quirks. There are very few platforms specifically for the mid sized business market and this one definitely delivers the needs of that niche.

Good basic tool

Software Version

Overall Satisfaction with SmartRecruiters