A straightforward and user-friendly hiring management tool
August 21, 2019

A straightforward and user-friendly hiring management tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Corporate

Overall Satisfaction with SmartRecruiters

SmartRecruiters is used as the primary tool for managing recruitment, including screening candidates and following up on the hiring process.
  • Clear and easy to navigate interface.
  • Advanced search function.
  • Tracking communications between HR, hiring managers, and candidates.
  • Management of attachments, especially in cases where an applicant has applied previously to other positions within the company.
  • General bugs in terms of performance (slow loading time, broken links, error messages).
I have never used SmartRecruiters as a candidate so am unable to provide a rating on the quality of the candidate experience.
The only issues with usability I've encountered are error messages (mostly concerning candidate applications which inexplicably disappear). It seems like this happens more often than with other consumer applications I use. Otherwise, the overall usability is satisfactory in the sense that it is easy to navigate across jobs, candidates and quickly communicate with recruitment partners to screen candidates and move them to the next step of any hiring process.
  • Streamlined communications with recruitment and hiring managers.
  • Better overview of candidates for a given job (easier to rank/compare).
Well-suited: I can autonomously screen candidates who have applied to my job and use the ratings and notes features to ask my recruiter to contact potential fits for a first screen.
Less appropriate: To do post-mortems on a candidate interview (detailed breakdown of pros and cons) - we still do this by email.

SmartRecruiters Feature Ratings

Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
5
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
8
Collaboration
7
Task Creation and Delegation
Not Rated
Email Templates
Not Rated
User Permissions
8
Notifications and Alerts
8
Reporting
Not Rated