1. Home
  2. Software Asset Management Tools
  3. Snow License Manager Reviews
  4. User Review of Snow License Manager
Snow License Manager, buy it, use it
Updated June 16, 2023

Snow License Manager, buy it, use it

Mark E Walther | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Snow License Manager

install agents, configure connectors, done.
A way to see and inventory IT Assets globally. Be able to respond to audits and maintain software compliance. Snow data has also helped with multiple IT projects for upgrading or refreshing hardware.
  • Maintain Inventory Data
  • Global view of IT asset
  • Integration with other systems, like ServiceNow. There are connectors but takes a bit of manipulation to get the data to line up.
  • Software Usage
  • One portal for all data
  • Agility during audits to prove compliance, saves license gap costs
  • Total view of hardware in order to maintain lifecycle for refresh
Plug and Play. Agents deployed, they report in, done.
I haven't

Do you think Snow License Manager delivers good value for the price?

Yes

Are you happy with Snow License Manager's feature set?

Yes

Did Snow License Manager live up to sales and marketing promises?

Yes

Did implementation of Snow License Manager go as expected?

Yes

Would you buy Snow License Manager again?

Yes

Great view into IT Hardware and Software assets and usage.

Using Snow License Manager

25000 - Manufacturing, Sales and Service
1 - SNOW certified, ITIAM certified, ITAD certified
  • Compliance
  • Inventory
  • visibility
  • Mergers and Acquisitions
  • Hardware upgrades
  • Domain mergers
  • Multi-Tenant management
  • License Audit defense
  • License consumption and reduction reporting
  • Azure and cloud discovery
It is a tool that works, a tool that is reliable, and trusted within the industry and our company.

Evaluating Snow License Manager and Competitors

  • Integration with Other Systems
  • Ease of Use
Full view into the company's assets through both agents and connectors.
Would not change a thing.

Snow License Manager Implementation

It went well, we took out time and verified each step as we went.
  • Implemented in-house
Change management was a minor issue with the implementation - Mainly for GDPR concerns and others understanding that it will not impact daily performance of network and devices.
  • Not too many issues were encountered.

Snow License Manager Training

  • In-Person Training
Love it, and I got to go to Sweden.

Configuring Snow License Manager

I think it is configurable. As mentioned before, we went through growing pains along with SNOW. But after doing something once it seems good.
Take your time and read the guides.
No - we have not done any customization to the interface
No - we have not done any custom code
None

Snow License Manager Support

Support for the most part is responsive, but there are times when it takes more time than I would like to resolve. But then, most of the time it is related to growing pains and the fact I do not have a Dev/Test environment to test items and upgrades before going to Production.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We had an issue with the SQL database. It took 2 support people to work the solution, but it got fixed. I am always impressed with SNOW supports SQL skills to troubleshoot issues.

Using Snow License Manager

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Reporting
  • SNOW Board for high level view of status
  • Aggregation of connectors
  • Adding license contract and agreements

Snow License Manager Reliability

Not quite sure I understand the deployment question. We deployed company wide.
It took some growing pains and SNOW fixed performance issues for their product, but never had any issue with it.
Never had issues in this area. Always up and running.

Integrating Snow License Manager

  • VMware
  • SCCM
  • Adobe
  • Microsoft
  • ServiceNow CMDB
We use a lot of connectors. They are typically easy to implement. Again, read the guides. Any issues we had were quickly resolved by SNOW Support.
We have all the integrations implemented we need at this point.
  • File import/export
  • Single Signon
None

Relationship with Snow Software

Upgrading Snow License Manager

Yes - As mentioned before, we do not have a TEST/DEV environment, so upgrades can be risky but are quickly resolved.
  • Can't think of any of hand
  • Can't think of any.