Socialbakers Suite is changing the way we use social media
February 04, 2020

Socialbakers Suite is changing the way we use social media

Eric Mah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics Pro,Builder Pro,Market Insights

Overall Satisfaction with Socialbakers Suite

Socialbakers is new to the University of Waterloo only starting back in December 2019. We are currently trying to roll it out to all departments. Most have begun to use it, but there are still some departments that are being trained and transitioned into it.
  • Ease of scheduling. Everything is very intuitive and icon based.
  • Analytics easy to read and use. Easy to export and use in reports.
  • In the publishing calendar. It seems like I have to change my filters every time I login. Would be nice if it could save our settings from session to session.
  • Dark posts parameters are set. Not having to be able to customize further has turned us away from using that feature in Socialbakers.
  • As new users we do not have a lot of information for the analytics. However, I do believe that having such an in depth look at so many different factors will help save us time in the long run.
  • Being able to manage so many platforms in one place is definitely a time saver.
Socialbakers seems to have all the functionality that Hootsuite did, plus more. The detailed analytics is where it benefits us the most. We are able to review and adjust to maximize our ROI.
I feel in any business, having Socialbakers to help save time managing all your social media handles will improve productivity. The in-depth analytics will help any business target the audience they wanted, maximizing the interactions you get on your posts.